Patient Service Representative - Bon Secours Surgical Specialists at Mary Immaculate Hospital
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
comprehensive medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
flexible spending accounts
life insurance with AD&D
Employer contributions to retirement savings plan
Paid Time Off
educational assistance
Job Description
Bon Secours is a respected faith-based and patient-centered healthcare organization dedicated to enhancing the health and well-being of individuals in mind, body, and spirit by delivering exceptional patient care. Rooted in values such as compassion, human dignity, integrity, service, and stewardship, Bon Secours has built a nurturing culture that promotes collaboration, excellence, and respect. This environment encourages employees to thrive and make meaningful contributions to the communities they serve. Bon Secours operates multiple healthcare facilities, including hospitals, outpatient centers, and specialty clinics, all designed to meet the comprehensive healthcare needs of patients. The organization’s commitment to compassionate care and community... Show More
Job Requirements
- High school degree or GED
- Prior experience in healthcare or related field preferred but not required
- Knowledge of medical terminology preferred but not required
- Familiarity with Microsoft Office, Cadence, and Connect Care preferred but not required
- Healthcare or medical receptionist experience preferred
- Ability to type 40 words per minute
- Strong communication skills
- Problem-solving skills
- Basic computer skills
- Basic math skills
Job Qualifications
- High school degree or GED
- Prior experience in healthcare or related field preferred but not required
- Knowledge of medical terminology preferred but not required
- Familiarity with Microsoft Office, Cadence, and Connect Care preferred but not required
- Healthcare or medical receptionist experience preferred
- Problem-solving skills
- Basic computer skills
- Ability to type 40 words per minute
- Excellent communication and interpersonal skills
- Professional engagement with staff and patients
- Basic math skills
Job Duties
- Greet patients and community members with respect while providing strong communication and customer service
- Process admission paperwork and perform basic insurance verification
- Answer internal and external calls in a friendly and helpful manner
- Troubleshoot and resolve problems promptly
- Maintain patient flow and immediately report any department or patient issues to Supervisor
- Coordinate and prioritize bed placement needs for timely and appropriate patient placement
- Perform other duties as assigned
Job Location
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