Patient Service Rep - ENT Clinic - Edmond I-35 North

Edmond, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $30,744.46 - $35,239.70

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Tuition Reimbursement

Paid Time Off

Vision Insurance

Job Description

Mercy ENT Clinic - Edmond I-35 North is a leading healthcare provider specializing in ear, nose, and throat services, located in Edmond, Oklahoma. As part of Mercy Health system, this clinic is dedicated to delivering compassionate, patient-centered care through a healing ministry approach. Mercy Health is well-recognized for its commitment to innovative healthcare solutions, advanced technology, and a supportive community environment. The clinic operates Monday through Friday, from 8:00 AM to 5:00 PM, providing consistent and reliable care to its patients in a professional setting.

The Patient Service Representative (PSR) role at Mercy ENT Clinic serves as the crucia... Show More

Job Requirements

High school diploma or equivalent
One year of applicable medical office experience
Strong verbal and written communication skills
Proficiency in basic computer skills including data entry and word processing
Excellent customer service skills
Ability to maintain confidentiality and follow privacy policies
Ability to adapt and work under pressure
Physical ability to perform job duties including occasional lifting up to 50 lbs
Standing and walking during shifts
Ability to grip, reach, bend, kneel, twist, and squat to perform duties

Job Qualifications

High school diploma or equivalent
Strong verbal and written communication skills
Proficiency in basic computer skills including data entry and word processing
Excellent customer service skills and patient-focused attitude
Ability to handle inquiries and concerns with tact and professionalism
Attention to detail and accuracy in patient information management
Ability to maintain confidentiality and adhere to privacy policies
Adaptability and ability to work effectively under pressure
Completion of Clinic Core Front Desk Training

Job Duties

Greet patients and visitors and provide a welcoming first point of contact
Schedule patient appointments efficiently and accurately
Enter and verify patient information while maintaining confidentiality
Manage patient check-in and check-out processes
Respond to patient inquiries and direct calls to appropriate healthcare professionals
Maintain front desk organization and workflow efficiency
Attend and complete Clinic Core Front Desk Training post-hire

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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