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PATIENT SERVER (FULL TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Compass Group is a global leader in foodservice management, renowned for delivering exceptional hospitality and nutrition services across various sectors, including healthcare. One of its dedicated divisions, TouchPoint Support Services, focuses on enhancing the patient experience by providing superior foodservice and support in Ascension Health hospitals throughout the United States. The company values inclusivity, quality, and service excellence, creating a supportive environment where associates are empowered to grow professionally while making a meaningful impact on patient care. Operating in a dynamic healthcare setting, TouchPoint combines compassion with operational expertise to foster healing environments where every meal is a moment of care and comfort.

We are currently seeking full-time Patient Servers to join our team at Ascension Saint Vincent's Hospital in Evansville, Indiana. The Patient Server role is integral to ensuring patients receive nutritious and appealing meals that comply with their dietary needs, fostering a positive patient experience. The position offers a competitive hourly wage of $15.00 to $16.00 and follows a varied schedule that includes shifts from 6:30 am to 2:00 pm and 12:00 pm to 8:00 pm, with rotating weekends to meet patient demands.

As a Patient Server, you will be responsible for taking menu selections from patients, assembling meals accurately based on dietary restrictions, delivering and retrieving trays, and assisting dietitians in monitoring special diets. This role requires a caring and attentive attitude, excellent communication skills, and the capability to collaborate effectively with nursing staff to meet patient needs. Training is provided, making this an excellent opportunity for individuals with or without prior patient service experience who have a passion for hospitality and helping others.

This full-time role emphasizes adherence to health and safety standards, including federal, state, and local regulations, as well as internal policies related to patient confidentiality and food safety. Patient Servers contribute significantly to patient satisfaction by providing quality service while maintaining a clean and sanitary working environment. The position also requires compliance with emergency preparedness and hazardous materials handling protocols, ensuring a safe environment for patients and staff alike.

Working with TouchPoint means joining a community that values respect, teamwork, and growth. Associates benefit from a comprehensive package that includes health and wellness programs, retirement plans, and various voluntary benefits. The company’s commitment to equal opportunity employment ensures that all candidates are evaluated fairly, fostering a diverse and inclusive workforce. If you are dedicated to serving others and want to be part of a team that makes a difference in healthcare hospitality, this Patient Server position at Ascension Saint Vincent's Hospital is the perfect place to advance your career.

Job Requirements

  • Prior patient and server experience is preferred
  • ability to lift and/or move up to 100 pounds
  • computer technical skills to operate hospital systems
  • excellent verbal and written communication skills

Job Qualifications

  • Ability to lift and/or move up to 100 pounds
  • computer technical skills to operate hospital systems
  • excellent verbal and written communication skills

Job Duties

  • Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays
  • takes patients menu selections prior to each meal
  • complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
  • offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections
  • assembles trays according to patients menu selections on tray tickets in a timely and accurate manner
  • interacts with nursing staff to ensure patients diet prescriptions are accurate and patients food needs are met
  • retrieves trays from patients rooms

Job Criteria

Experience

No experience required


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