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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.32 - $18.57
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Addisability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint is a dynamic and compassionate healthcare support service provider specializing in patient hospitality across Ascension Health hospitals in the United States. With a focus on fostering healing environments, TouchPoint operates as a division of Compass Healthcare, a leader in the foodservice industry known for its dedication to quality, excellence, and service. Based at Ascension Saint Thomas Rutherford in Murfreesboro, TN, TouchPoint is actively hiring full-time Patient Servers who will play a vital role in delivering exceptional food service and support to patients, families, and visitors within the hospital setting. The work schedule is primarily from 1:00 pm to 7:30... Show More
Job Requirements
- prior food service and customer service experience required
- ability to lift and/or move up to 100 pounds
- availability to work full-time schedule with varying days including weekends and holidays
- strong communication skills
- basic computer proficiency
- ability to comply with dietary restrictions and patient confidentiality
- commitment to follow health and safety regulations
- flexibility to participate in emergency preparedness and infection control programs
Job Qualifications
- prior food service and customer service experience
- ability to lift and/or move up to 100 pounds
- computer technical skills to operate hospital systems
- excellent verbal and written communication skills
- commitment to patient confidentiality and HIPAA regulations
- knowledge of health and sanitation regulations
- ability to follow safety and infection control procedures
- attention to detail and ability to work in a fast-paced environment
- team player with a caring attitude
- flexibility to work varying shifts including weekends and holidays
Job Duties
- exhibit a friendly caring attitude to patients when taking menu selections delivering trays and retrieving trays
- takes patients menu selections prior to each meal
- comply with dietary restrictions on special modified diets
- offer alternatives to menu as allowed on prescribed diet
- assemble trays according to patients' menu selections in a timely and accurate manner
- interact with nursing staff to ensure patients' diet prescriptions and food needs are met
- maintain accurate and current information for each patient on assigned unit(s)
- assist dietitian with monitoring patients on special diets
- communicate patient related problems or concerns to appropriate personnel
- adhere to confidentiality and patient rights policies
- contribute to patient satisfaction goals by providing quality service
- comply with health and sanitation regulations and department procedures
- maintain a clean sanitary working environment
- follow HACCP guidelines when assembling and distributing food supplies
- complete all required reports timely
- utilize cleaning chemicals and equipment safely
- follow safety and infection control policies and procedures
- participate in emergency preparedness drills
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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