PATIENT SERVER (FULL AND PART TIME)

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Exact $16.00
clock

Work Schedule

Rotating Shifts
diamond

Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)

Job Description

Compass Group is a global leader in foodservice management and support services, delivering unparalleled hospitality experiences across various sectors including healthcare, education, business, and sports venues. One of its specialized divisions, TouchPoint Support Services, focuses on providing compassionate and patient-centered hospitality services in healthcare settings. TouchPoint operates within Ascension Health hospitals across the United States, creating moments that matter by enhancing patient and visitor satisfaction through quality food service and support. At Ascension St Vincent's Riverside in Jacksonville, FL, TouchPoint is actively hiring for Patient Server positions, offering both full-time and part-time employment opportunities. This role is vital in supporting the wellness and comfort of patients by delivering meals, accommodating dietary needs and restrictions, and offering attentive service with a caring attitude. The pay range for this position is competitive, starting at $15.00 per hour and going up to $16.00 per hour, providing a great opportunity for those passionate about serving patients in a healthcare environment. The work schedule involves 12-hour shifts, with a rotation that includes two days on followed by two days off, half days on Wednesdays, and rotating weekends, enabling a balanced work-life routine for employees. The primary responsibilities of this vital role include managing meal tray assembly and delivery on assigned units, accurately taking patient menu selections, and ensuring compliance with special dietary requirements. Patient Servers at TouchPoint are expected to interact respectfully and supportively with patients, nursing staff, and other healthcare team members to ensure optimal patient satisfaction and adherence to dietary orders. The role requires attentiveness to patient preferences and cultural needs, handling food safely according to HACCP guidelines, and maintaining cleanliness and sanitation standards within the workplace. TouchPoint provides training to new hires, making this an ideal position for candidates with or without prior patient-serving experience who are eager to learn and grow within a supportive environment. This role also demands a strong commitment to confidentiality and compliance with HIPAA regulations, emphasizing the protection of patient rights and information. Additionally, employees contribute to the hospital's broader mission to improve the health of vulnerable populations through exceptional foodservice and hospitality practices. Overall, the Patient Server position at Ascension St Vincent's Riverside through TouchPoint offers a meaningful and rewarding career path for individuals dedicated to delivering comfort and care through food service in a dynamic healthcare setting.

Job Requirements

  • Prior patient serving experience preferred
  • Ability to lift and/or move up to 100 pounds
  • Computer technical skills to operate hospital systems
  • Excellent verbal and written communication skills

Job Qualifications

  • Ability to lift and/or move up to 100 pounds
  • Computer technical skills to operate hospital systems
  • Excellent verbal and written communication skills

Job Duties

  • Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds, and retrieving trays
  • Takes patients menu selections prior to each meal
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections
  • Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner
  • Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met
  • Retrieves trays from patients' rooms

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef