Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Ascension Saint Vincent's Hospital, located at 3700 Washington Avenue, Evansville, IN, is part of Ascension Health, one of the nation’s leading healthcare systems. This hospital serves the Evansville community by providing comprehensive medical services with a strong commitment to patient care and wellbeing. Ascension Saint Vincent's Hospital prides itself on delivering compassionate, high-quality care to patients while supporting families and visitors through every stage of health and recovery. The environment emphasizes teamwork, respect, and dedication to improving health outcomes for the poor and vulnerable populations.

The Patient Server position at Ascension Saint Vincent's Hospital is a critical role within TouchPoint Support Services, which operates under the larger Compass Healthcare organization. TouchPoint is dedicated to providing exceptional hospitality services to patients and their families in healthcare settings across the United States. Their mission is to support healing by focusing on quality food service, sanitation, and customer care, ensuring every patient’s dining experience is comfortable, accommodating, and meets their nutritional and dietary needs. They emphasize a culture of care, integrity, and professionalism, motivating employees to grow and advance their careers while making meaningful contributions to patient recovery.

This full-time Patient Server role involves delivering nutritional meals to patients, managing menu selections, assembling and delivering trays, and addressing special dietary needs and requests. The work schedule includes shifts that vary between 6:30 am to 2:00 pm and 12:00 pm to 8:00 pm with rotating weekends, reflecting the hospital’s commitment to 24/7 patient care. Compensation ranges from $15.00 to $16.00 per hour. Prior patient and serving experience is preferred but not mandatory as comprehensive training is provided. Successful candidates will demonstrate excellent communication skills and a friendly, caring demeanor.

In this position, you will work closely with nursing staff and dietitians to ensure food service aligns with patient dietary restrictions and preferences. You'll play a crucial role in increasing patient satisfaction, maintaining sanitation standards, and adhering to regulatory guidelines such as HIPAA and HACCP. The job emphasizes a dedication to detail, safety, and cleanliness, supporting the hospital's overall mission to enhance patient health outcomes through quality support services. Opportunities for career advancement within TouchPoint and Compass Group are available, and associates benefit from a supportive work environment with numerous perks to foster health, wellness, and financial security.

Job Requirements

  • Prior patient and server experience preferred
  • Ability to lift and/or move up to 100 pounds
  • Computer technical skills to operate hospital systems
  • Excellent verbal and written communication skills
  • Willingness to work full-time schedule with rotating weekends

Job Qualifications

  • Ability to lift and/or move up to 100 pounds
  • Computer technical skills to operate hospital systems
  • Excellent verbal and written communication skills

Job Duties

  • Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays
  • Takes patients menu selections prior to each meal
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections
  • Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner
  • Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met
  • Retrieves trays from patients' rooms

Job Criteria

Experience

No experience required


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