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PATIENT SERVER

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Rotating Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
critical illness insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Morrison Healthcare, a Compass Healthcare company, is a leading provider of culinary, nutritional, and operational services for health systems across the United States. With a commitment that spans over 70 years, Morrison Healthcare is dedicated to nourishing patients, caregivers, and communities by upholding the highest standards of quality, detail, and excellence in every meal served. At its core, Morrison Healthcare fosters a culture that values caring for people, encouraging a sense of belonging, and creating meaningful moments that truly matter. Employing more than 31,000 team members nationwide, including over 1,600 registered dietitians and 1,200 executive chefs, the company works collaboratively to empower and uplift one another while helping team members reach their unlimited potential.

Morrison Healthcare is currently hiring for full-time Patient Server positions at the UT Medical Center located at 1924 Alcoa Highway, Knoxville, TN 37920. This role is vital in supporting the overall patient care experience by providing friendly, attentive, and accurate food service to patients within the hospital setting. Patient Servers serve as an essential link between dietary services and patients, ensuring that each individual’s dietary preferences and restrictions are respected while delivering meals that meet nutritional and medical requirements.

The Patient Server role involves a variety of responsibilities such as taking meal orders directly from patients, assembling trays with selected menu items, delivering meals and snacks, and retrieving trays after meals. The position operates under strict compliance with dietary restrictions and guidelines, including special and modified diets, and accommodates cultural, ethnic, and religious preferences when requested. Moreover, Patient Servers interact regularly with nursing staff to ensure accuracy and to address patients’ unique food-related needs effectively.

The position requires adherence to safety, sanitation, and infection control guidelines as established by the hospital and government regulations including HIPAA policies for confidentiality and patient rights. Patient Servers also play a key role in maintaining a clean and sanitary environment, following HACCP food safety standards, and complying with the hospital’s Hazardous Materials and Waste Programs. The schedule for this full-time role includes shifts from 6:00 am to 6:00 pm or 7:00 am to 7:00 pm with varying days and rotating weekends.

No previous experience is necessary, as training will be provided to equip new hires with the knowledge and skills required for the role. The fixed pay rate for this position is $15.00 per hour, accompanied by a $250 sign-on bonus payable at 30 days and 90 days of continued employment. The organization offers a supportive and inclusive environment designed to help team members flourish in their roles and contribute positively to patient satisfaction.

Joining Morrison Healthcare as a Patient Server offers an opportunity to make a direct and meaningful difference in the lives of patients and their families, while being part of an organization committed to professional development and operational excellence. This position is perfect for individuals who have strong communication skills, a caring demeanor, physical stamina, and a desire to help others in a healthcare setting. By becoming a Patient Server, team members contribute importantly to the hospital’s mission and help ensure patients receive nourishing meals with dignity and respect at all times.

Job Requirements

  • No previous experience required
  • ability to lift and/or move up to 100 pounds
  • available to work full time with rotating weekends
  • ability to follow safety and hygiene protocols
  • ability to operate computer systems for hospital use
  • excellent communication skills

Job Qualifications

  • Ability to lift and/or move up to 100 pounds
  • computer technical skills to operate hospital systems
  • excellent verbal and written communication skills

Job Duties

  • Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays
  • takes patients menu selections prior to each meal
  • complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
  • offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections
  • assembles trays according to patients menu selections on tray tickets in a timely and accurate manner
  • interacts with nursing staff to ensure patients diet prescriptions are accurate and patients food needs are met
  • retrieves trays from patients rooms

Job Criteria

Experience

No experience required


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