Patient Representative - Yonkers - Park Care

Sun River Health is a Federally Qualified Health Center (FQHC) and a non-profit organization that delivers high-quality comprehensive primary, preventative, and behavioral health services. The center is dedicated to serving diverse communities, including underserved and vulnerable populations in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, and Westchester counties. Sun River Health operates with a mission to provide accessible healthcare regardless of a patient’s insurance status or ability to pay, making it a trusted and compassionate healthcare provider for all individuals. With a focus on patient-centered care, the organization maintains a commitment to ensuring health equity and improving community health outcomes through their broad range of services.

Sun River Health is currently seeking a Full-Time Patient Representative/Front Desk Receptionist to join their team in Yonkers, NY. This critical role serves as the first point of contact between patients and the healthcare facility, playing an integral part in facilitating patient access to health services. The Patient Representative is entrusted with delivering excellent customer service and efficient handling of patient registration and appointment processes. They will engage directly with a diverse patient population, requiring well-developed interpersonal skills and cultural sensitivity. The position involves managing multiple responsibilities including appointment scheduling, insurance verification, fee collection, and distributing educational and informational materials to patients.

The Patient Representative/Front Desk Receptionist will contribute significantly to the smooth operation of the clinic by ensuring that all reception-related activities are performed professionally and efficiently. Their role is vital to enhancing the patient experience by providing clear communication about services, charges, and answering patient inquiries via telephone and mail. Staff in this position must uphold compliance with Sun River Health’s systems and job standards, maintaining accuracy in patient records and confidentiality at all times. Preference is given to bilingual candidates fluent in both English and Spanish to assist with the center’s diverse patient population. The position offers a competitive hourly wage between $20.00 and $23.13 and represents a valuable opportunity for individuals committed to making a difference in community health through compassionate customer support and office management.