Job Overview
Compensation
Type:
Salary
Rate:
Range $33,145.23 - $40,094.47
Benefits
403(b)
403(b) matching
Dental Insurance
Employee assistance program
Flexible spending account
Health savings account
Health Insurance
Life insurance
paid time off (PTO)
Vision Insurance
Job Description
Samuel U. Rodgers Health Center (SURHC) is a community-focused healthcare facility dedicated to providing high-quality medical and support services to diverse populations. Known for its comprehensive approach to healthcare, SURHC combines clinical excellence with compassionate patient care to ensure that all community members have access to necessary health resources. As a key player in the regional healthcare system, SURHC emphasizes teamwork, inclusivity, and patient empowerment as core values, encouraging every Care Team member to actively contribute to improving patient outcomes and the efficiency of clinic processes.
The Patient Representative at Samuel U. Rodgers Health Center serves a vital rol... Show More
The Patient Representative at Samuel U. Rodgers Health Center serves a vital rol... Show More
Job Requirements
- High school diploma or equivalent
- skilled business office experience
- experience in communication, customer service or working with the general public
- ability to manage difficult customer situations
- proficiency in general computer use including Microsoft Word
- ability to learn specialized patient information software
- strong interpersonal and communication skills
- ability to interpret for non-English-speaking patients
- capacity to coordinate between patients, families and medical staff effectively
Job Qualifications
- High school diploma or equivalent
- demonstrated skilled business office experience
- demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility
- demonstrated success in managing difficult customer situations
- demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information and communication
Job Duties
- Performs various clerical duties in registration and practices
- schedules visits, tests and procedures as directed
- coordinate communication between patients, family members, medical staff, and administrative staff
- maintain knowledge of community services and resources available to patients
- investigate and direct patients inquiries or complaints to appropriate medical staff members
- greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC
- through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC
- through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns
- assess and monitors patients and their families understanding of information conveyed
- provides interpreting assistance for scheduling follow up visits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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