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Patient Relations Coordinator

Job Overview

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Compensation

Hourly
Range $20.00 - $24.00
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Work Schedule

Day Shifts
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401k
flexible spending accounts
Paid Time Off
Paid holidays

Job Description

Cameo Dental Specialists is a renowned dental practice committed to providing exceptional oral healthcare services with a focus on patient comfort and satisfaction. As part of the Specialized Dental Partners network, Cameo Dental Specialists operates alongside various affiliates and independently owned supported clinical practices that share a collective dedication to quality, innovation, and inclusivity in dental care. This organization prides itself on fostering a diverse and inclusive work environment where every employee feels valued and respected, supporting a culture that celebrates individuality and promotes professional growth.

Joining Cameo Dental Specialists means becoming part of a team passionate about delivering specialized dental care through advanced techniques and compassionate patient interactions. The company offers a supportive environment that encourages teamwork, continuous learning, and commitment to excellence. At Cameo Dental Specialists, efforts are made to ensure fair and equitable treatment in all aspects of employment, emphasizing adherence to federal, state, and local laws regarding pay equity and non-discrimination.

The Dental Patient Relations Coordinator role within this esteemed dental practice is pivotal to ensuring an outstanding patient experience from the moment patients enter the facility. This position is a blend of administrative expertise and customer service, requiring an individual who is organized, approachable, and capable of managing multiple tasks efficiently. The role involves serving as the first point of contact for patients, managing appointment schedules, handling insurance verification, addressing inquiries, and maintaining accurate patient records. It is critical that the incumbent fosters a welcoming and professional environment, contributing significantly to the smooth and effective operation of the practice.

This position is offered on an hourly basis with a competitive salary range of $20 to $24 per hour, which reflects the organization’s commitment to equitable compensation based on experience and performance. Employees in this role can expect to engage with a variety of dental office responsibilities including billing, patient communication, coordinating care workflows, and ensuring compliance with privacy and regulatory standards. Furthermore, being part of Cameo Dental Specialists means benefiting from a comprehensive benefits package designed to support the overall well-being and financial security of employees, including medical, dental, vision insurance, 401K plans, flexible spending accounts, paid time off, and holidays.

The ideal candidate for the Dental Patient Relations Coordinator role will possess excellent interpersonal and organizational skills, demonstrating a keen attention to detail and the ability to manage patient flow seamlessly. Experience with dental practice management software and knowledge of insurance processes are valuable assets that enhance the capacity to perform efficiently in this role. Above all, this opportunity offers the chance to make a meaningful impact within a respected dental practice while advancing one’s career in a supportive and diverse professional setting.

Job Requirements

  • High school diploma or equivalent
  • 1+ years of dental front office experience

Job Qualifications

  • High school diploma or equivalent
  • 1+ years of dental front office experience
  • Excellent communication and customer service skills
  • Reliable, organized, and detail-oriented
  • Experience with dental practice management software
  • Proficiency with computers, including Microsoft Office applications
  • Knowledge of dental insurance and billing procedures

Job Duties

  • Greet patients warmly and ensure a welcoming, professional environment
  • Schedule and confirm appointments, manage provider calendars
  • Answer phone calls, respond to inquiries, and manage patient communication
  • Verify insurance coverage and obtain necessary pre-authorizations
  • Process payments, handle billing, and maintain accurate financial records
  • Maintain patient records and ensure accurate data entry
  • Coordinate patient flow and assist with administrative support as needed
  • Ensure compliance with patient confidentiality and HIPAA regulations
  • Please note that additional responsibilities may be assigned

Job Criteria

Experience

No experience required


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