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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Job Description
Community Family Health Center (CFHC) is a reputable healthcare provider committed to delivering exceptional and comprehensive medical services to diverse populations. CFHC operates as a patient-centered medical home, emphasizing quality care, patient satisfaction, and community outreach. Known for their dedication to meeting the medical needs of underserved communities, CFHC integrates advanced technology such as electronic medical records and patient portals to enhance their service delivery and ensure seamless healthcare experiences. Their commitment to compliance with healthcare regulations such as HIPAA, Joint Commission standards, and sliding fee scales reflects their dedication to ethical and accessible healthcare for all patients.
The Patient... Show More
The Patient... Show More
Job Requirements
- Education: high school graduate or GED
- graduate of an accredited Medical Assistant Program or relevant experience
- experience: 1 year in a health care setting in data entry, medical records, receptionist preferred
- computer literacy
- bilingual: fluent in English (Spanish or Creole) preferred
Job Qualifications
- High school graduate or GED
- graduate of an accredited Medical Assistant Program or relevant experience
- 1 year in a health care setting in data entry, medical records, receptionist preferred
- computer literacy
- bilingual: fluent in English (Spanish or Creole) preferred
- passion for customer service
- self-starter
- good interpersonal skills
- organized
- ability to work effectively with people of varied cultures
- ability to use all office equipment
Job Duties
- Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model
- knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes
- create new patient accounts and retrieve established patient accounts from all EMR systems
- establish proficiency in all scheduling, registration and billing applications
- gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other)
- knowledge of verification of insurance coverage, check eligibility, obtain authorizations as needed
- review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc
- schedule new and follow-up appointments, as needed
- maintain cash drawers
- complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report)
- complete reports as requested by management
- participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community
- report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability
- attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting)
- demonstrate ability to work cooperatively with other members of the patient care team
- be supportive of coworkers
- always maintain a neat and professional appearance
- collect appropriate money for visit per sliding fee scale and Co-Payments
- ability to work effectively in all areas of medical and dental services
- follow all protocols associated with CFHC being a patient centered medical home, i.e., Web enabling patients into the patient portal and identifying which patients are having a transition in their care
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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