Patient Registration Front Desk

Gastroenterology Consultants of Savannah (GCS) has been a leading provider of high-quality prevention and treatment services for digestive diseases for the past 39 years. This esteemed medical practice specializes in delivering advanced procedures and technologies in gastroenterology, ensuring patients receive the most current and effective care available. The team at GCS includes board-certified gastroenterologists renowned for their expertise and leadership in the field. Combined with a dedicated, highly skilled, and cordial support staff, the practice is committed to providing compassionate and patient-focused care. GCS’s primary mission revolves around improving and maintaining gastrointestinal health through comprehensive colon cancer screenings, precise diagnoses, and effective treatments of various gastroenterological disorders.

As a member of the front office team at GCS, the role centers on ensuring an excellent patient experience from the moment they enter the practice. This includes delivering friendly, courteous, and respectful customer service, managing patient check-ins and check-outs, updating patient demographics, scheduling appointments, handling payments, and verifying insurance information. The position also requires setting up patients with Phreesia tablets for a smooth check-in process and assisting walk-in patients. Familiarity with patient engagement software like Klara to communicate with patients via text is essential, and knowledge of the ModMed program is considered a valuable asset. The role demands strict adherence to all HIPAA regulations and company policies regarding the privacy and security of protected health information (PHI).

This full-time position entails a 40-hour workweek with shifts scheduled Monday through Friday, allowing for a balanced work-life schedule. The practice supports employee growth and values a positive attitude, willingness to learn, and the ability to multitask efficiently in a high-volume environment. Employees are provided with comprehensive benefits, including health, dental, and vision insurance, disability and life insurance, paid time off, flexible spending accounts, and a 401(k) plan with matching contributions. This supportive and professional environment at GCS offers a rewarding career opportunity for candidates interested in a medical front office or administrative role within a specialized healthcare setting.