Patient Food Services Manager 2

Sodexo is a global leader in providing quality services that enhance the overall experience in various sectors including healthcare, food service, and facilities management. With a strong emphasis on improving the quality of life for those they serve, Sodexo operates with a commitment to social, economic, and environmental progress in the communities where they work. The company is dedicated to building a positive work environment that values diversity, inclusion, and the well-being of employees and customers alike. Sodexo's healthcare services cover a broad spectrum, including food, nutrition, environmental services, healthcare technology management, and patient experience services, making it a comprehensive solutions provider in healthcare settings.

At North Memorial Hospital in Robbinsdale, MN, Sodexo is seeking a Patient Food Services Manager 2 to join their dedicated team. This role is pivotal in managing and enhancing the patient food service experience, ensuring that patients receive high-quality meals tailored to their nutritional needs while maintaining exceptional service standards. The Patient Food Services Manager 2 will oversee the Patient Dining Program, focusing on meal quality, presentation, timely service, and customer satisfaction. This management position requires collaboration with clinical teams and interdisciplinary staff to ensure seamless integration of food services with overall patient care.

The role entails evaluating and developing service levels for the Patient Services Program, aiming to surpass patient and customer satisfaction expectations. Key responsibilities include conducting tray assessments to ensure the accuracy and quality of food presentation, leading service recovery efforts to address any patient concerns promptly, and maintaining compliance with regulatory inspections and audits. The manager will directly supervise hourly associates, fostering employee development and maintaining high operational standards.

Sodexo offers a fair and equitable compensation package reflective of the candidate's education and experience levels. Along with competitive salary offerings, Sodexo provides comprehensive benefits designed to support employees' health, financial security, and career growth. Benefits include medical, dental, and vision care; wellness programs; a 401(k) plan with matching contributions; paid time off; company holidays; and opportunities for tuition reimbursement and professional advancement.

This opportunity is ideal for candidates with excellent leadership and communication skills, a passion for patient care, and a solid understanding of nutrition and specialized diets. Prior experience in food or culinary services, particularly within healthcare or related environments, is essential. Sodexo values employees who embody its core CARES principles—Compassion, Accountability, Respect, Enthusiasm, and Service—and strives to create a workplace where every employee feels respected and empowered.

Joining Sodexo means becoming part of a company that truly values its people, promotes diversity and inclusion, and is committed to providing equal employment opportunities to all individuals. The Patient Food Services Manager 2 role at North Memorial Hospital offers a meaningful career path with the chance to make a significant difference in patient experience and well-being, supported by a team that shares your dedication to excellent service and continuous improvement.