Patient Experience & Safety Technician

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Benefits

competitive salary
comprehensive benefits package including medical, dental, vision and 401(k)
Generous paid time off accrual
excellent growth and development opportunities
satisfying and rewarding work striving to overcome the opioid epidemic

Job Description

BAART Programs is a progressive substance abuse treatment organization dedicated to providing the highest quality of patient care within a comfortable outpatient clinic setting. Established as a leader in addressing opioid use disorder, BAART Programs focuses on the physical, emotional, and mental well-being of its patients. The organization's overarching mission is to aid individuals in achieving long-term recovery and improving their overall quality of life. By combining compassionate care with evidence-based treatment protocols, BAART Programs has become a trusted name in the field of substance abuse recovery. Their outpatient clinics are designed to offer a supportive environment where patients receive... Show More

Job Requirements

  • High school diploma or equivalent
  • at least 1 years' prior experience in an office/clinic setting
  • training from a law enforcement school or other security training is strongly preferred
  • able to establish a positive rapport with patients
  • must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person
  • satisfactory drug screen and background check

Job Qualifications

  • High school diploma or equivalent
  • at least 1 years' prior experience in an office/clinic setting
  • training from a law enforcement school or other security training is strongly preferred
  • able to establish a positive rapport with patients
  • must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person
  • satisfactory drug screen and background check

Job Duties

  • Ensuring the protection of all employees and patients
  • ensure that each patient entering the building has an i.d.
  • creates orderly waiting line
  • have patients stand in single file while they are waiting to receive medication
  • performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person)
  • eliminate loitering, congregating in the parking lot and premises
  • report critical incidents that occur in parking lot or on premises
  • contact local authorities and cooperate with authorities in an emergency situation, as needed
  • respond to calls for assistance in preventing interference or disruption of operations (maintains order and control)
  • reports and documents incidents whenever trouble or problems occur to the operations director and/or clinic director
  • maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
  • performs security check of facility at regular intervals throughout the day
  • attends staff meetings, in-service training as directed by supervisor
  • maintain professional attire at all times, including name badge and paraphernalia that identifies you as a security guard
  • be friendly, courteous and helpful to all disciplines, reception, clinical and medical
  • provide receptionist coverage as needed
  • perform other related duties as determined by supervisor

Job Location

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