You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Compensation
Hourly
Range $15.00 - $20.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
Job Description
Yale New Haven Health System (YNHHS) is a highly respected healthcare organization dedicated to delivering exceptional patient care and fostering a supportive environment for both patients and staff. As one of the leading health systems in the region, YNHHS prioritizes integrity, patient-centered care, respect, accountability, and compassion, which are core to its mission and values. These guiding principles ensure that everyone — from clinical professionals to administrative staff — contributes to a positive, efficient, and caring experience for every patient and visitor. The system serves a diverse population through multiple hospital campuses and outpatient centers, making it a cornerstone of... Show More
Job Requirements
- High school graduate or equivalent
- Completion of internally selected YNHH Learning Management courses within first 3 months
- Minimum 1 year experience in healthcare or customer service
- Proven ability to problem-solve and handle sensitive issues independently
- Knowledge of proper wheelchair use preferred
- Excellent communication and customer service skills
- Ability to lift 40 lbs and perform extensive physical activity
Job Qualifications
- High school graduate or equivalent
- Associate degree in hospitality, human services, social work, or related field preferred
- Completion of internal YNHHS Learning Management courses within first 3 months
- Minimum 1 year experience in healthcare or customer service industry
- Proven skills in problem-solving and handling sensitive issues independently
- Outstanding customer service and communication skills
- Knowledge of proper wheelchair use preferred
- Ability to lift 40 lbs and physical endurance for walking, pushing, and lifting
Job Duties
- Provides warm and welcoming greetings to all hospital entrants
- Assesses the needs of patients and guests to meet customer expectations
- Offers directory, escort, and wheelchair transport services across hospital campuses
- Maintains cleanliness and orderly conditions in waiting areas and lobbies
- Provides local information about restaurants, banking, hotels, and shops
- Cross-covers between different hospital campuses based on operational needs
- Utilizes service recovery tools to address and resolve guest concerns
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: