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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Uniform allowance
Training and development opportunities
flexible scheduling
Job Description
Our establishment is a reputable healthcare provider dedicated to delivering exceptional patient care and ensuring a positive experience within hospital settings. We focus on offering comprehensive food and nutrition services tailored to meet the unique dietary needs of patients across various nursing units. Committed to quality, our institution utilizes advanced technology and compassionate staff to foster an environment where patient satisfaction and well-being are top priorities. Our team collaborates closely with clinical staff, patients, and their families to provide nutritional support and meal service that align with medical and therapeutic requirements, creating a foundation for optimal health outcomes.
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Job Requirements
- High school diploma or equivalent
- Six months experience in high-volume food service
- Institutional food service experience in healthcare environment preferred
- Ability to communicate clearly and compassionately with patients and families
- Familiarity with therapeutic diets and modified diet protocols
- Ability to work evenings, weekends, and holidays
- Compliance with dress code and department policies
- Ability to stand, walk, lift, carry, and perform physical tasks as described
- Commitment to confidentiality and HIPAA compliance
- Willingness to participate in ongoing training and education.
Job Qualifications
- High school diploma or equivalent work experience
- Six months experience in high-volume food service
- Institutional food service experience with therapeutic diets preferred
- Ability to communicate effectively with patients, families, and clinical staff
- Proficient in using software applications related to meal delivery and documentation
- Knowledge of diet modifications and patient nutrition needs
- Strong interpersonal and teamwork skills
- Commitment to maintaining confidentiality and compliance with healthcare policies.
Job Duties
- Meets with patients on nursing units to present and discuss printed menus
- Explains QR code technology for online menu viewing
- Describes meal order and delivery process to patients and family members
- Highlights daily Chef's Special and Always Available options
- Clarifies descriptions of common modified diets and documents dietary preferences and allergies
- Refers nutrition concerns to Clinical Dietitian and non-nutrition issues to nursing staff
- Prepares, delivers, and recovers patient meal trays using MyDelivery software
- Maintains professional appearance according to ROC dress code and approved uniforms
- Collaborates with patients, families, and staff adhering to iRESPECT and Retail Care standards
- Answers inquiries and resolves problems related to patient dining
- Maintains confidentiality and adheres to HIPAA and compliance policies
- Keeps department records, reports, and files accurate and up-to-date
- Ensures a clean, safe, and orderly environment for patients and staff
- Provides coverage during staff absences and demonstrates flexibility for scheduling
- Completes required ongoing training and education.
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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