Patient Dining Manager

Sodexo is a global leader in providing quality food services, facilities management, and other integrated solutions aimed at enhancing the daily lives of the communities they serve. With a presence in numerous countries worldwide, Sodexo is committed to creating better experiences for both customers and employees alike. The company strives to deliver exceptional service that not only supports client objectives but also contributes to social, economic, and environmental progress. Sodexo values diversity and inclusion, fostering a respectful and supportive work environment where everyone’s ideas and opinions matter. They are dedicated to equal employment opportunities and actively support employees in achieving their personal and professional goals.

The Patient Dining Manager position at Sodexo is based at Saint Raphael Campus, a 501-bed acute care hospital that plays a vital role in the New Haven healthcare community. This role offers an outstanding opportunity to lead and transform the patient dining experience within a large, fast-paced hospital environment. The Patient Dining Manager will oversee the delivery of high-quality, compassionate meal services to a diverse patient population. Leading a team of 25-30 union frontline employees, this role is essential in ensuring that patient dining operations run smoothly, efficiently, and with a strong focus on customer satisfaction. The manager will handle staff scheduling, payroll processing, and actively engage with patients through rounding to address concerns promptly.

This full-time position also involves collaborative work with other Patient Services Managers to promote continuous service improvement and operational excellence. The Patient Dining Manager works with advanced tools such as HealthTouch menu software to support day-to-day meal service activities. Sodexo offers competitive, fair compensation based on candidates’ experience, education, and skills. The role provides excellent career growth opportunities in a well-established healthcare account known for its commitment to quality and compassion. Benefits include comprehensive medical, dental, and vision coverage, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, tuition reimbursement, and ongoing development opportunities. This role requires a hands-on leader who is adaptable, proactive, and genuinely passionate about improving patient experiences one meal at a time.