Patient Concierge / Medical Receptionist PRN

The Patient Concierge at Pacific Fertility Center (PFC) is responsible for ensuring efficiency, accuracy, and professionalism at the front desk. They provide exceptional customer service, handle appointments, answer phones and emails, and direct inquiries appropriately. The role involves collaborating with the front desk team, other PFC departments, and employees, guided by the organization's Mission Statement of providing quality, individualized fertility care with compassion.