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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Standard Hours
Day Shifts
Fixed Shifts
Benefits
flexible schedule
Training and Development
supportive work environment
Job Description
Dermatology Associates of Rochester is a premier dermatology and cosmetic surgery practice located in Rochester, NY. We specialize in providing advanced skin care treatments and surgical procedures through a team of highly skilled, board-certified dermatologists, plastic surgeons, skin care specialists, estheticians, and researchers. Our practice is known for a boutique atmosphere where patients receive personalized attention delivered with compassion and professionalism. We are committed to total skin care, offering cutting-edge treatments within a warm and welcoming environment. Our multidisciplinary approach ensures comprehensive care, from medical dermatology to cosmetic procedures, supported by a dedicated staff that champions patient well-being and satisfaction.<... Show More
Job Requirements
- High school diploma or equivalent required
- Previous experience in a medical office, cosmetic practice, luxury retail, or hospitality setting preferred
- Hospitality industry experience in front-facing customer service or guest service strongly preferred
- Basic computer proficiency, experience using iPads, and comfort utilizing AI technology are required
- Strong interpersonal and communication skills
- Ability to maintain composure in a high-touch, service-oriented environment
- This position requires prolonged standing and being on feet during the scheduled shift
- Continuous face-to-face interactions and verbal communication with patients, guests, visitors and staff
- Frequent movement within the building including climbing stairs
- Occasional light lifting of office materials up to 20 lbs
Job Qualifications
- High school diploma or equivalent
- Previous experience in a medical office, cosmetic practice, luxury retail, or hospitality setting preferred
- Hospitality industry experience in front-facing customer service or guest service strongly preferred
- Basic computer proficiency and experience using iPads
- Strong interpersonal and communication skills
- Ability to maintain composure in a service-oriented environment
Job Duties
- Welcome patients and guests with professionalism and warmth
- Confirm appointments and guide patients to appropriate check-in areas
- Provide support with intake paperwork or digital check-in systems
- Maintain a pristine and organized reception area
- Communicate delays or updates with discretion and empathy
- Collaborate with front desk and clinical teams to ensure efficient patient flow
- Uphold strict HIPAA compliance and patient confidentiality
- Represent the practice brand through appearance, demeanor, and communication
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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