Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $27,872.33 - $32,977.88
Benefits
competitive compensation
Holiday pay
paid time off (PTO)
Medical insurance
Dental Insurance
Vision Insurance
Work-life balance
Job Description
Fast Pace Health is a dynamic and rapidly growing healthcare provider dedicated to delivering exceptional patient care in a fast-paced environment. As a company, Fast Pace Health is committed to fostering a supportive and collaborative workplace where employees are empowered to grow professionally and develop their clinical skills. Recognized for its positive environment and community-oriented culture, Fast Pace Health offers an inclusive space where teamwork, quality care, and excellent communication are prioritized. The company takes pride in creating a welcoming atmosphere for patients and staff alike, ensuring a compassionate experience throughout every interaction. Fast Pace Health actively participates in various... Show More
Job Requirements
- High school diploma or its equivalent
- current CPR license
- at least one year of customer service experience preferably in urgent care or medical office
- three years' experience in billing and coding and intermediate computer skills for advanced levels
- typing speed of 70-100 words per minute and knowledge of Microsoft Office including Word and Excel with basic formulas and v lookup
- ability to cross-train on clinical back-office duties
- compliance with mandatory training and company policies
- ability to maintain confidentiality and uphold respectful workplace culture
- willingness to participate in community outreach programs
- capable of performing physical and cognitive functions related to the position
- availability to complete new employee training and certification within seven days of hire.
Job Qualifications
- High school diploma or its equivalent
- one year of medical office experience with basic medical terminology and insurance knowledge preferred
- proficiency in basic PC skills including typing, mouse usage, and software such as MS Outlook and Word
- intermediate computer skills for higher levels including typing 70-100 words per minute and knowledge of Microsoft Office with emphasis on Excel formulas and v lookup
- current CPR license required
- experience in billing and coding preferred for advanced levels
- ability to work collaboratively within a team and uphold company core values.
Job Duties
- Demonstrates a high level of customer service to greet, register, and discharge all patients
- ability to cross train and assist with back-office duties as needed within scope of practice
- accurately collect and input patient demographics and financial information at the time of registration for all patients
- verifies and updates all patient insurance information at the time of registration
- maintains strong knowledge of medical insurance plans including co-pays, deductibles, and coverage limits
- stays up to date with all changes to government and commercial insurance plans
- maintains a high-level understanding and knowledge of the Fast Pace Self-Pay program
- collects all insurance, co-pays or deductibles, or self-pay amounts at the time of registration
- answers the phone with a polite, patient-centered manner demonstrating commitment to positive patient experiences
- maintains Fast Pace customer service levels and facilitates patient flow by notifying the provider of patient arrival and communicating appropriately
- retrieves, faxes, or mails medical records to primary care providers as needed
- willing to cross-train on back-office clinical skills to perform in a cross-functional role
- completes mandatory compliance training and follows processes and procedures to maintain standards
- maintains friendly, cordial relations with clients and employees to create a positive work atmosphere
- performs physical, sensory, cognitive, and environmental functions as specified
- responsible for folding towels, cleaning tables, and assisting patients with exercise equipment
- welcomes new employees with clinic tours and training
- supports new employee learning and training through job shadowing and coaching
- complies with company standards of operation and core values
- promotes and maintains confidentiality of employees, patients, and business.
Job Location
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