Patient Care Coordinator-Rockford, IL (Rockford (IL), United States)

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401k

Paid Time Off

Holiday time

Legal Shield and identity theft protection

Job Description

Connect Hearing is a proud member of AudioNova, a global leader in hearing aid solutions dedicated to enhancing the quality of life for those with hearing difficulties. Located in Rockford, IL, Connect Hearing operates with a commitment to providing superior hearing care services through a network of local clinics and expert audiologists. With a reputation for excellence and compassionate patient care, Connect Hearing offers state-of-the-art hearing technology and personalized services tailored to meet the individual needs of each patient. The Rockford clinic, situated conveniently at 3957 N. Mulford Rd. Suite 2, operates Monday through Friday from 8:30 AM to 5:00... Show More

Job Requirements

High school diploma or equivalent
previous customer service experience required
2+ years in a health care environment preferred
experience with Microsoft Office and Outlook
knowledge of HIPAA regulations
ability to handle multiple tasks efficiently
strong communication and interpersonal skills
ability to work collaboratively with a diverse team

Job Qualifications

High school diploma or equivalent
associates degree preferred
professional verbal and written communication
strong relationship building skills with patients, physicians, clinical staff
experience with Microsoft Office and Outlook
knowledge of HIPAA regulations
EMR/EHR experience a plus
previous customer service experience required
2+ years in a health care environment preferred

Job Duties

Greet patients with a positive and professional attitude
place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
collect patient intake forms and maintain patient files/notes
schedule/confirm patient appointments
complete benefit checks and authorization for each patients' insurance
provide first level support to patients, answer questions, check patients in/out, and collect and process payments
process repairs under the direct supervision of a licensed Hearing Care Professional
prepare bank deposits and submit daily reports to finance
general sales knowledge for accessories and any patient support
process patient orders, receive all orders and verify pick up, input information into system
clean and maintain equipment and instruments
submit equipment and facility requests
general office duties, including cleaning
manage inventory, order/monitor stock, and submit supply orders as needed
assist with event planning and logistics for at least 1 community outreach event per month

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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