Patient Care Coordinator RN, Virginia Hospital Center

Kaiser Permanente is one of the largest not-for-profit health plans in the United States, widely recognized for its commitment to providing high-quality, coordinated healthcare. As an integrated managed care consortium, Kaiser Permanente combines a robust network of hospitals, physicians, and other healthcare services to deliver comprehensive patient care. Known for its forward-thinking approach to medicine and patient-centered care, the organization emphasizes teamwork, innovation, and continuous improvement to ensure optimal outcomes for its members. The company fosters an inclusive and supportive work environment that values diversity, professional development, and the pursuit of excellence in healthcare delivery. Kaiser Permanente is dedicated to improving the health of its communities through accessible, affordable, and effective healthcare solutions.

The Patient Care Coordinator (PCC) role is a critical position within Kaiser Permanente’s acute inpatient care teams. The PCC is primarily responsible for overseeing and managing the continuum of care for patients admitted to acute medical or surgical units. This role requires daily collaboration with hospital-based physicians, nursing staff, patients and their families, utilization review teams, and other healthcare professionals to ensure timely and clinically appropriate care transitions. The PCC plays a crucial role in discharge planning, orchestrating communication among various care providers to facilitate safe discharges, minimize hospital readmissions, and promote cost-effective clinical outcomes. Responsibilities include conducting face-to-face patient assessments within 24 hours of admission, documenting and communicating discharge plans, and actively participating in interdisciplinary care rounds. The PCC also manages referrals to post-acute services such as home health, skilled nursing facilities, and rehabilitation centers, while identifying and addressing barriers to discharge. The position demands strong critical thinking, excellent organizational and communication skills, and proficiency in electronic medical record systems.

Working at Kaiser Permanente as a Patient Care Coordinator offers an opportunity to be part of a progressive, well-established healthcare organization committed to delivering exceptional patient care while supporting the professional growth of its staff. The role typically involves a full-time schedule with a noted rotation pattern designed to balance weekend and weekday work shifts. This position demands a nursing background with at least one year of acute hospital experience and requires licensure as a Registered Nurse in the applicable states. Kaiser Permanente values ongoing education and offers pathways for career advancement, making this an ideal job for nurses seeking a collaborative and dynamic professional environment. The job is integral to ensuring patients receive the highest standard of care while navigating the complexities of hospital discharge in a fast-paced setting.