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Patient Care Coordinator - Front Desk

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
Wellness perks

Job Description

Mountain Land Physical Therapy is a reputable outpatient physical therapy clinic located in Provo, Utah, dedicated to providing exceptional rehabilitation services to patients recovering from injuries or managing chronic conditions. Our clinic prides itself on fostering a welcoming, supportive environment where patients receive personalized care tailored to their unique needs. At Mountain Land Physical Therapy, we emphasize a patient-centered approach, combining expert clinical knowledge with compassionate service to promote healing, enhance mobility, and improve overall quality of life. We are committed to maintaining high standards of professionalism, compliance with healthcare regulations, and continuous improvement to meet the evolving needs of... Show More

Job Requirements

  • high school diploma or equivalent
  • friendly, professional communication skills
  • comfortable using computers and learning new software
  • able to multitask in a fast-paced clinic
  • reliable and punctual
  • customer service or office experience preferred

Job Qualifications

  • high school diploma or equivalent
  • front office, medical receptionist, hospitality, retail, or customer service experience preferred
  • comfortable using computers and learning new software quickly
  • strong communication, attention to detail, and ability to multitask
  • friendly, team-oriented, professional demeanor
  • willingness to learn and grow in a healthcare setting

Job Duties

  • greet and check in patients, creating a friendly and professional first impression
  • manage provider schedules using our scheduling software
  • collect co-pays, co-insurance, deductibles, and private payments at time of service
  • answer phones and respond to emails with excellent customer service
  • maintain HIPAA compliance and confidentiality in all patient interaction
  • keep the front desk and waiting area organized, efficient, and welcoming
  • assist with administrative tasks and accurate patient information updates as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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