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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Fixed Shifts
Benefits
401(k)
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
MLM Beltone is a well-established leader in the hearing healthcare industry, proudly operating since 1976. With more than 155 clinics across the United States, MLM Beltone has built a solid reputation for quality care, patient-centered service, and innovative hearing solutions. The company is dedicated to improving the quality of life for individuals with hearing challenges by providing the latest technology and comprehensive support through a network of experienced professionals. As a recognized and trusted provider in audiology, MLM Beltone is committed to fostering an inclusive and supportive environment both for their patients and employees, ensuring high standards of care and... Show More
Job Requirements
- High school diploma or equivalent (GED)
- Minimum of 2 years office management experience in a customer driven industry
- Strong computer skills
- Experience with word processing and database software
- Excellent interpersonal skills
- Excellent oral and written communication skills
- Basic understanding of accounting procedures
- Strong customer service orientation
- Excellent organizational skills
- Ability to manage multiple tasks within deadlines
- Ability to input and track sales revenues and balance accounts
- Detail oriented
- Ability to handle busy office with interruptions and calls
- Ability to lift boxes up to 20 pounds
Job Qualifications
- High school diploma or equivalent (GED)
- A minimum of 2 years office management experience in a customer driven industry is a plus
- Strong computer skills
- Experience with word processing and database software
- Excellent interpersonal skills including listening, sales and problem-solving skills
- Excellent oral and written communication skills
- Basic understanding of accounting procedures and good math aptitude
- Strong customer service orientation
- Excellent organizational skills
- Ability to manage multiple tasks within strict deadlines
- Detail oriented
- Front desk medical/sales field experience and/or knowledge of procedures desirable
Job Duties
- Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services
- Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment
- Schedule and confirm appointments and conduct outbound retention calls to patients
- Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office
- Check patients in and out, collect and record payments, track revenue and accounting activities to include petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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