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Patient Care Coordinator

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.50 - $23.00
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Work Schedule

Standard Hours
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Benefits

Annual paid Charity Day
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
Paid holidays
401K with company match

Job Description

BenchMark Physical Therapy, a proud brand partner of Upstream Rehabilitation, is a dedicated physical therapy provider committed to improving the health and well-being of individuals in Eugene, Oregon. As part of the Upstream Rehabilitation network, BenchMark Physical Therapy is known for its collaborative, patient-centered approach to rehabilitation and wellness. Our clinics focus on delivering personalized, evidence-based care designed to help patients achieve optimal movement and a better quality of life. We operate in a supportive and growth-oriented environment where teamwork and continuous learning are encouraged for all staff members.

We are currently seeking a Part Time Patient Care Coordinator to join our thriving team. This is an entry-level office role ideal for individuals who are passionate about helping others and interested in learning about the healthcare industry and clinic operations. The Patient Care Coordinator plays a crucial role in maintaining the smooth day-to-day functioning of the clinic through excellent customer service, efficient administrative support, and organizational skills. Staff in this role are responsible for greeting patients warmly, scheduling appointments, verifying insurance coverage, collecting payments, and managing reception area tasks with professionalism and attention to detail. The position requires strong communication abilities and comfort navigating multiple computer programs as part of daily duties.

The role provides an excellent opportunity for motivated individuals to gain valuable experience in a rehabilitative healthcare setting while contributing positively to the patient experience. As a part-time position, it offers flexibility while still allowing meaningful involvement in the clinic's operations. At BenchMark Physical Therapy, you will be supported by a team that values your growth, encourages your continuous learning, and recognizes your impact on patients' health journeys. This is an ideal position for someone looking to start a career in healthcare administration or office coordination within a dynamic and caring organization.

Job Requirements

  • High school diploma or equivalent preferred
  • Excellent customer service and communication skills
  • Strong organizational detail and ability to multitask
  • Efficient time management skills and ability to meet deadlines
  • Ability to handle heavy phone work and provide top-notch service
  • Comfort with computers and ability to learn new programs

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent customer service and communication skills
  • Strong organizational skills and ability to multitask efficiently
  • Efficient time management and ability to meet deadlines
  • Ability to handle high volume phone calls while maintaining top-notch service
  • Comfortable navigating computers and learning new software programs

Job Duties

  • Greet patients warmly and provide a welcoming atmosphere
  • Schedule new patient referrals received by fax or telephone
  • Verify patients insurance coverage
  • Collect patient payments accurately
  • Maintain an organized and orderly front office
  • Handle incoming phone calls with a professional and courteous manner
  • Perform other administrative duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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