Patient Account Representative

Milwaukee, WI, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $18.00 - $24.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Contract employee benefits

Professional development opportunities

supportive work environment

Job Description

Evenflow Solutions is a respected staffing and workforce solutions company dedicated to connecting qualified professionals with rewarding opportunities in a variety of industries. As a trusted partner to top employers, Evenflow Solutions prioritizes excellence, integrity, and customer satisfaction, delivering tailored staffing services that meet the unique needs of both clients and candidates. By offering contract, temporary, and permanent placement services, Evenflow Solutions supports career growth and business success, making it a valuable resource for job seekers and companies alike.

Currently, Evenflow Solutions is seeking a Patient Account Representative to join their client's healthcare team. This role is offered... Show More

Job Requirements

High school diploma or GED
Minimum three years medical office experience
One to two years customer service experience in a medical setting
Proficient in Microsoft Outlook and Word
Knowledge of medical terminology preferred
Experience with EpicCare preferred
Ability to multitask and strong organizational skills
Effective communication skills
Must understand basic accounts receivable and patient account processes
Previous healthcare setting experience preferred

Job Qualifications

High School Diploma or GED
Minimum of three years medical office experience
One to two years customer service experience in a medical setting or healthcare call center
Effective oral and written communication skills
Proficiency in Microsoft Outlook and Word
Knowledge of medical terminology
Familiarity with EpicCare electronic health record system
Basic understanding of accounts receivable and patient account management
Ability to multitask and strong organizational skills
Excellent customer service skills

Job Duties

Greet and register patients according to Froedtert and the Medical College Performance Excellence Customer Service Standards
Verify and update patient demographic information
Collect copays, supplies payments, and payments for services rendered
Balance daily cash collections and obtain patient signatures
Assist patients with ancillary appointment scheduling and completing necessary forms
Schedule, cancel, and reschedule patient appointments
Answer and direct telephone calls
Perform all other duties as assigned

Job Location

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