PATIENT ACCESS SERVICE REP, FH - NEUROSCIENCES CLINIC

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $43,078.18 - $64,835.97

Benefits

Paid Time Off

Growth opportunity - Career Pathways and Career Tuition Assistance, CEU opportunities

academic partnership with the Medical College of Wisconsin

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance, Short and Long Term Disability

Job Description

Froedtert Health is a renowned healthcare organization located in Milwaukee, Wisconsin, and is a vital part of the Froedtert & the Medical College of Wisconsin regional health network. This partnership combines the expertise and resources of Froedtert Health and the Medical College of Wisconsin to support a shared mission focused on exceptional patient care, groundbreaking medical innovation, advanced medical research, and comprehensive education. The health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center, engaging in thousands of clinical trials and studies. It encompasses ten hospitals, nearly 2,000 physicians, and more than 45 health centers... Show More

Job Requirements

High school diploma or equivalent preferred
Minimum of one year experience in receptionist, assistant, or customer service role
Effective oral and written communication skills required
Ability to multitask and organize work efficiently
Proficiency in Microsoft Outlook, Excel, and Word
Customer service skills must be excellent
Knowledge of medical terminology and EpicCare preferred but not mandatory

Job Qualifications

High school diploma or equivalent preferred
Minimum of one year experience as a receptionist, assistant, or in customer service
Proficient in Microsoft Outlook, Excel, and Word
Effective oral and written communication skills
Strong organizational and multitasking abilities
Knowledge of medical terminology preferred
Experience with EpicCare electronic health records preferred

Job Duties

Greet patients and visitors proactively and courteously
Provide outstanding customer service both in person and on the phone
Create a positive, welcoming, and friendly patient experience
Manage multiple tasks efficiently in a dynamic environment
Maintain knowledge of medical terminology and hospital systems
Use Microsoft Outlook, Excel, and Word proficiently
Support patient access processes and assist with front desk operations

Job Location

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