Patient Access Representative, Per Diem, Day

Adventist Health Castle, located in Kailua, Hawaii, has been a leading healthcare provider in the region since 1963. It is part of the larger Adventist Health system, which is a faith-based, nonprofit, integrated health network serving over 100 communities across the West Coast and Hawaii. Adventist Health Castle features a 160-bed hospital, eight medical offices, home care services, urgent care centers, and a broad range of healthcare services throughout the island of O'ahu. In 2017, this facility was honored with the Malcolm Baldrige National Quality Award, the highest presidential award recognizing performance excellence, highlighting its commitment to high-quality patient care and operational efficiency. O'ahu's ideal climate, rich cultural diversity, and stunning landscapes further enhance the appeal of living and working in this community. The hospital is known for its warm, close-knit community atmosphere, combining a laid-back island lifestyle with a strong sense of pride and unity among its staff and residents.

The position of outpatient services coordinator at Adventist Health Castle involves facilitating the scheduling and coordination of outpatient services and programs, with a primary focus on patient registration and financial responsibility verification. The role includes clerical support duties, entering status updates into the hospital's computer systems, and ensuring that patient information is timely and accurate. This role is essential in streamlining patient admissions and discharges by collecting thorough patient information and managing financial data to facilitate smooth operations. It also involves daily communication with patients and healthcare staff, scheduling and confirming appointments, and providing patients with instructions and assistance to ensure their experience is positive and efficient. This position is best suited for candidates who are comfortable working within established guidelines and procedures, enjoy routine yet important tasks, and can manage multiple assignments effectively under supervision. Adventist Health Castle values professionalism, attention to detail, and excellent interpersonal skills, making this role critical to supporting the hospital's overall mission of serving the community with compassion and excellence in healthcare.