Patient Access Representative (Non-Exempt)

Oklahoma City, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $31,316.06 - $35,698.08

Benefits

comprehensive health coverage

Vision Insurance

Dental Insurance

Paid Time Off

Tuition Reimbursement

employer-matched retirement funds

supportive work environment

Job Description

Mercy is a distinguished healthcare organization committed to bringing a healing ministry to life through compassionate care and exceptional service. Recognized by Modern Healthcare Magazine as one of the "Top 100 Places to Work," Mercy prides itself on creating a supportive and nurturing work environment that aligns with the unique gifts of each individual. With a mission centered around delivering quality healthcare and unparalleled patient support, Mercy offers career opportunities that leverage not only your skills and talents but also your heart and dedication to service.

Mercy operates as a leading healthcare provider, known for its innovative approaches and ... Show More

Job Requirements

High school diploma required
1-3 years clerical experience preferred
Customer service experience preferred
Ability to communicate effectively orally and in writing
Excellent telephone etiquette
Strong organizational skills and attention to detail
Ability to work under stress and meet deadlines
Knowledgeable of various computer systems
Ability to use 10-key calculator and computer keyboard
Physical ability to lift 50 lbs regularly
Capability to stand and walk for prolonged periods
Ability to bend, kneel, twist, and squat during work

Job Qualifications

High school diploma
1-3 years clerical and customer service experience preferred
Experience with medical terminology and insurance plans preferred
Ability to communicate effectively both orally and in writing
Excellent telephone etiquette
Strong organizational skills and attention to detail
Ability to establish positive working relationships
Knowledgeable in computer systems and use of 10-key calculator

Job Duties

Serve as the first point of contact for patients
Facilitate patient scheduling and registration
Verify patient insurance benefits and perform pre-certifications
Handle financial clearance and pre-visit collections
Ensure accurate patient data entry and maintenance
Communicate effectively with patients, physicians, and insurance companies
Maintain compliance with Medicare guidelines and federal, state regulations

Job Location

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