Company Logo or Photo

Patient Access Representative

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Salary
Rate:
Range $30,448.78 - $37,317.36
diamond

Benefits

Day-one health coverage
Vision Insurance
Dental Insurance
Paid Time Off
Tuition Reimbursement
employer-matched retirement funds
Flexible work schedules

Job Description

Mercy Orthopedic Hospital Ozarks is a specialized healthcare facility dedicated to providing exceptional orthopedic services and comprehensive emergency care to the communities they serve. As part of the larger Mercy health system, Mercy Orthopedic Hospital Ozarks is committed to delivering compassionate care rooted in a healing ministry, focusing on the physical, emotional, and spiritual well-being of every patient. Recognized for its dedication to quality service, Mercy has been named one of Modern Healthcare Magazine's "Top 100 Places to Work," highlighting its supportive and enriching work environment. The hospital offers opportunities for healthcare professionals passionate about making a positive impact to... Show More

Job Requirements

  • Ability to push, pull, and lift 50 lbs regularly
  • prolonged standing and walking during shifts
  • ability to grip, reach, bend, kneel, twist, and squat
  • ability to communicate effectively in writing and verbally
  • high school diploma
  • willingness to work in a safety-sensitive position
  • knowledge of insurance and Medicare guidelines
  • ability to work under stress and meet deadlines
  • basic computer proficiency including 10-key calculator usage

Job Qualifications

  • High school diploma required
  • 1-3 years clerical experience preferred
  • customer service experience preferred
  • knowledge of medical terminology and insurance plans preferred
  • ability to communicate effectively both orally and in writing
  • excellent telephone etiquette
  • strong organizational skills and attention to detail
  • ability to work under stress and meet deadlines
  • proficiency with various computer systems and 10-key calculator
  • ability to establish positive working relationships with diverse stakeholders

Job Duties

  • Serve as the first point of contact for patients entering the Emergency Department
  • schedule patient appointments and handle registration procedures
  • verify patient insurance benefits and perform pre-certification
  • process financial clearance including pre-visit collections
  • accurately obtain and enter patient data into the hospital record system
  • maintain knowledge of insurance carriers, Medicare guidelines, and compliance with federal, state, and accreditation standards
  • communicate effectively with patients, physicians, hospital staff and insurance companies while maintaining positive working relationships

Job Location

Loading...