Patient Access Associate Front Desk Scheduler, Gloria Drummond Rehab

Baptist Health is the largest not-for-profit healthcare organization in the region, serving South Florida with a comprehensive network of 12 hospitals, over 29,000 employees, 4,500 physicians, and more than 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. As an esteemed health system, Baptist Health is widely recognized for its excellence in cancer treatment, cardiovascular care, orthopedics and sports medicine, and neurosciences. Supported by philanthropy and deeply rooted in a faith-based mission, Baptist Health combines medical excellence with compassion to deliver unparalleled care to its patients. For 26 years running, it has been named one of Fortune's 100 Best Companies to Work For, reflecting its strong commitment to employee satisfaction and positive workplace culture. In the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly distinguishes Baptist Health is its people. The organization fosters an environment where colleagues build meaningful, personal connections extending beyond the workplace. The culture of care encourages team members to empathize deeply with patients, many of whom may share similar experiences, fueling a commitment to compassionate and quality healthcare. Everyone at Baptist Health understands the importance of their role in the patient experience, contributing to a collective goal of making a profound, positive impact in the community. Baptist Health's culture is purpose-driven, collaborative, and dedicated to continual growth—not only of its patients but also of its workforce.

The role of Patient Access Coordinator at Baptist Health is vital to the smooth operation of healthcare service delivery. This position is responsible for ensuring efficient patient flow and timely processing within physician practices and hospital departments. Patient Access Coordinators maintain detailed knowledge of insurance requirements, Baptist Health's pricing, financial assistance programs, and the broader revenue cycle operations. They serve as the key point of contact for patients, families, employees, and community members, delivering professional, compassionate, and friendly service. Candidates should possess strong organizational skills, attention to detail, and excellent communication abilities to handle high volumes in fast-paced settings. The opportunity offers an estimated pay range of $16.28 to $20.68 per hour, depending on experience. Baptist Health supports its employees with robust benefits, career growth opportunities, comprehensive wellness resources, and education assistance, all designed to foster fulfilling, long-term careers. This is an excellent opportunity for individuals eager to grow within a respected healthcare system committed to making a difference every day.