Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Professional training
Employee wellness programs

Job Description

Starwood Hotels is a renowned luxury hotel brand management company and an affiliate of the global private investment firm Starwood Capital Group, founded in 2006 by Barry Sternlicht. The company is deeply committed to creating a sustainable and inclusive work environment where diversity is embraced, and every team member is empowered to contribute to the collective mission. At Starwood Hotels, the core belief centers on the beauty of the world and the importance of preserving it for future generations. This mission informs every aspect of the company's operations and culture, fostering a collaborative atmosphere where respect for nature, exceptional service, and thoughtful leadership are paramount. The organization takes pride in recruiting team members and leaders who embody these values and are dedicated to delivering stellar guest experiences while maintaining environmental stewardship.

Working at Starwood Hotels means joining a global family that strives for excellence not only in hospitality but also in community engagement and sustainable practices. The company consistently promotes a respectful and professional atmosphere that encourages individual growth and development. This ethos creates a workplace where innovation thrives, and every employee is motivated to pursue their best performance in alignment with the brand's vision and mission.

The Pastry Cook role at Starwood Hotels is crafted for individuals passionate about the art of pastry preparation and eager to contribute to a dynamic culinary team. As a vital member of the pastry department, the Pastry Cook is responsible for preparing, baking, and producing high-quality pastry products for various events and outlets following the hotel's exacting recipes and culinary standards. This position requires meticulous attention to detail, a strong commitment to food safety and sanitation regulations, and the ability to work effectively under the guidance of pastry leadership.

In this role, the Pastry Cook will engage in a variety of tasks such as accurately weighing ingredients, mixing batters and doughs, kneading and forming dough, baking breads, and assembling a wide range of desserts including pies, cakes, cookies, and pastries. The role also involves preparing fresh ice creams and sorbets, monitoring cooking temperatures, and ensuring cleanliness and organization throughout the workstation. It is vital for the Pastry Cook to maintain a collaborative spirit, demonstrating professionalism and teamwork while consistently aiming to exceed guest expectations.

Beyond technical pastry skills, the role demands excellent communication abilities, flexibility to manage varying schedules including holidays and weekends, and a resolute dedication to maintaining food quality, presentation, and safety standards. The Pastry Cook must also be physically capable of handling demanding task requirements such as lifting heavy equipment and standing for long periods. The role is integral to delivering memorable culinary experiences that uphold Starwood Hotels’ reputation for luxury and guest satisfaction.

Joining Starwood Hotels as a Pastry Cook means becoming part of a mission-driven company that values innovative thinking, problem-solving, and a guest-centric approach. This opportunity offers not only the chance to refine and showcase pastry arts but also to grow within a supportive environment that champions sustainability, diversity, and professional excellence. Starwood Hotels is proud to be an Equal Opportunity Employer, ensuring a workplace culture that respects and includes everyone. Candidates requiring special accommodations are encouraged to connect with People Operations to facilitate a smooth onboarding process.

Job Requirements

  • High school diploma or equivalent
  • previous experience as a pastry cook or in a similar role
  • food handling certification
  • ability to work flexible schedules including weekends and holidays
  • strong attention to detail
  • ability to stand for long periods
  • physical capability to lift at least 50 lbs
  • proficiency in verbal and written English
  • adherence to safety and sanitation standards
  • professional appearance and demeanor
  • ability to operate various pastry equipment
  • commitment to teamwork and guest satisfaction
  • willingness to perform additional reasonable duties as needed

Job Qualifications

  • Previous pastry experience in a similar position
  • ability to execute advanced pastry duties
  • excellent communication and listening skills
  • ability to communicate clearly in English
  • ability to respond and resolve guest inquiries and complaints
  • ability to read and understand safety rules and instructions
  • problem-solving skills with limited standardization
  • ability to interpret written, oral, diagram, or schedule instructions
  • ability to perform basic mathematical calculations
  • excellent customer service skills
  • ability to work in a team and follow directions
  • ability to remain flexible and adaptable
  • high quality, detailed, and service-oriented work ethic
  • ability to work in a fast-paced environment
  • ability to follow safety regulations and property standards
  • professional appearance aligned with brand culture
  • physical ability to stand for long periods and use hands and arms
  • use of personal protective equipment when necessary
  • flexibility for varying schedules including holidays and weekends
  • ability to lift at least 50 lbs
  • food handling certification
  • proficient in verbal and written English

Job Duties

  • Work effectively as part of the pastry team
  • complete tasks related to preparation, baking, and production of pastry items
  • anticipate and respond to guest service needs and concerns
  • conduct oneself professionally and collaborate with colleagues
  • prepare and set up station including food products and equipment
  • prepare menu items according to recipes and brand standards
  • alter menu items for dietary needs
  • follow pastry preparation production schedule
  • accurately weigh and measure ingredients
  • knead, cut, form doughs
  • bake and garnish breads, pies, cakes, cookies, pastries, confections
  • prepare and freeze ice creams and sorbets
  • maintain proper cooking temperature and food labeling
  • lift and move equipment
  • maintain cleanliness, sanitation, and organization of work area
  • distribute supplies and utensils
  • execute proficient knife skills
  • use a variety of pastry equipment
  • adhere to food storage, handling, quality, and nutritional standards
  • perform portion control and service standards
  • attend pre-shift and required meetings
  • perform end of shift cleaning and restocking
  • communicate with colleagues on shift changes
  • maintain high standards of presentation and safety
  • use proper kitchen safety protocols
  • perform additional duties as requested
  • identify and implement process improvements
  • analyze and resolve problems thoughtfully
  • establish positive relationships with guests and colleagues
  • follow all company safety and security policies
  • ensure compliance with hotel policies
  • maintain professional appearance
  • maintain confidentiality
  • embody the company vision and brand pillars
  • deliver good-natured service

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