Pastry Baker Shift Leader

SusieCakes is an established bakery known for its old-fashioned, sentimental dessert favorites that bring back cherished childhood memories. Our bakeries are filled with the irresistible aromas and tastes of cakes, cupcakes, cookies, pies, and bars—all baked from scratch daily using the freshest and finest ingredients. Our signature Celebration Cake has become a birthday staple on tens of thousands of tables, symbolizing the joy and connection found in every celebration. Blending the nostalgia of traditional baking with the welcoming atmosphere of a neighborhood bakery, SusieCakes is more than just a place to enjoy sweets; it is a place where guests and team members come together around shared moments of celebration and hospitality.

At SusieCakes, we pride ourselves on our lively, bustling bakeries, staffed by genuinely friendly individuals who carry the "hospitality gene." We foster a work environment where all team members understand the significance of their daily contributions and are empowered to make a positive impact on the guests’ experience. This connection amongst our team and with our community distinguishes SusieCakes from other bakeries and creates a unique and enjoyable workplace.

We are currently seeking a dedicated Bakery Production Lead to join our team. This position plays a crucial role in maintaining the quality and consistency that our customers expect. The Bakery Production Lead is responsible for preparing all SusieCakes products, including custom and specialty cakes, while ensuring our high standards are met in every creation. This role involves not only the hands-on preparation and production of baked goods but also leadership responsibilities such as guiding team members through the baking process, assigning daily production tasks, and managing inventory levels.

In this role, the Bakery Production Lead will prepare a variety of standard and custom baked goods using recipes and standard operating procedures. Typical products include cakes, cookies, pies, bars, puddings, and buttercreams. The lead will ensure the team works efficiently to mix, bake, build, decorate, and inscribe products as required. The position demands meticulous attention to detail to maintain product taste, appearance, and quality, ensuring that every item meets SusieCakes’ standards.

Operational responsibilities include overseeing the proper handling and storage of food in compliance with food safety codes, processing guest orders accurately, and managing bakery equipment such as mixers, ovens, sheeters, dishwashers, and grease traps. The Bakery Production Lead also performs opening and closing duties, assists with dishwasher tasks, supports guest service when needed, and plays a role in training culinary team members under the guidance of the General Manager.

Ideal candidates for this role will demonstrate strong leadership qualities, a commitment to driving sales, and high ethical standards with team members, guests, and products. We offer a work schedule that is flexible to meet business needs, and you can expect comprehensive benefits such as medical, dental, and vision insurance, vacation time, 401k options, flexible return-to-work schedules for maternity leave, and generous discounts on our delicious desserts. This role is perfect for individuals passionate about baking and hospitality who thrive in a fast-paced, team-oriented environment focused on ``connecting through celebration."