
Job Overview
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration, operating over 1,300 stores across 49 states in the United States and Canada. Established in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts retail, offering a wide variety of products and custom framing services through its Artistree brand. The company prides itself on fostering an inclusive environment where creativity flourishes and customers can find inspiration for all their artistic endeavors. Michaels is committed to the wellbeing of its team members, providing comprehensive benefits, including medical, dental, and vision insurance, paid time off, tuition assistance, and generous employee discounts. Their strong dedication to diversity and inclusion ensures that every team member and customer experiences a supportive, respectful atmosphere.
This role is based at one of the Michaels stores located in Wichita-Maize Rd, KS, and is centered around planning, coordinating, and facilitating events, including children’s birthday parties and other crafting sessions. The Event Coordinator position is designed to create a fun, stress-free, and engaging experience for guests of all ages by delivering exceptional customer service and ensuring smooth event operations. Responsibilities include instructing participants on craft projects, organizing additional party elements such as goody bags and balloons, and maintaining communication with clients and store teams. The role requires multi-tasking and managing several events simultaneously while also performing operational duties such as unloading trucks, stocking merchandise, and maintaining store presentation standards.
Successful candidates should possess energetic and enthusiastic personalities, excellent people skills, and experience working with children and organizing children’s events. Strong communication, organizational, and problem-solving skills are essential to ensure high client satisfaction and effective team collaboration. The position requires standing for long periods, moving throughout the store, handling physical tasks such as lifting and reaching, and maintaining cleanliness and safety standards. Michaels welcomes all qualified applicants and provides reasonable accommodations for individuals with disabilities.
This is a retail, full-time role focused on enhancing the customer experience while supporting the store's operational needs. The coordinator plays a pivotal role in promoting Michaels’ brand promises, engaging customers with the Rewards program and Private Label Credit Cards, and supporting omnichannel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). The position offers an excellent opportunity for individuals passionate about creativity and customer service to contribute to a vibrant retail environment while receiving support through robust benefits and inclusion initiatives. Michaels continuously strives to fuel the joy of creativity and celebration for its customers and employees alike, making it an ideal workplace for enthusiastic and customer-oriented professionals.
This role is based at one of the Michaels stores located in Wichita-Maize Rd, KS, and is centered around planning, coordinating, and facilitating events, including children’s birthday parties and other crafting sessions. The Event Coordinator position is designed to create a fun, stress-free, and engaging experience for guests of all ages by delivering exceptional customer service and ensuring smooth event operations. Responsibilities include instructing participants on craft projects, organizing additional party elements such as goody bags and balloons, and maintaining communication with clients and store teams. The role requires multi-tasking and managing several events simultaneously while also performing operational duties such as unloading trucks, stocking merchandise, and maintaining store presentation standards.
Successful candidates should possess energetic and enthusiastic personalities, excellent people skills, and experience working with children and organizing children’s events. Strong communication, organizational, and problem-solving skills are essential to ensure high client satisfaction and effective team collaboration. The position requires standing for long periods, moving throughout the store, handling physical tasks such as lifting and reaching, and maintaining cleanliness and safety standards. Michaels welcomes all qualified applicants and provides reasonable accommodations for individuals with disabilities.
This is a retail, full-time role focused on enhancing the customer experience while supporting the store's operational needs. The coordinator plays a pivotal role in promoting Michaels’ brand promises, engaging customers with the Rewards program and Private Label Credit Cards, and supporting omnichannel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). The position offers an excellent opportunity for individuals passionate about creativity and customer service to contribute to a vibrant retail environment while receiving support through robust benefits and inclusion initiatives. Michaels continuously strives to fuel the joy of creativity and celebration for its customers and employees alike, making it an ideal workplace for enthusiastic and customer-oriented professionals.
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or equipment
- Must meet federal, state, and local legal employment requirements
- Must be able to work nights, weekends, and early mornings
- Willingness to participate in the interactive process for reasonable accommodations if needed
Job Qualifications
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and co-workers
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects
- Perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans
- Ensure client satisfaction for scheduled events
- Uphold the company's cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck un-load, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to standard operating procedures and company programs
- Interact with others in an accepting and respectful manner
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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