Party Coordinator

Urban Air Adventure Parks is a leading indoor adventure park operator based in Dallas, Texas. As the preeminent name in location-based entertainment, Urban Air has pioneered the adventure park concept, becoming the largest operator in the world within this industry. The company focuses on creating an environment where families and friends can come together to enjoy exciting activities that are both fun and safe. Urban Air is committed to enriching the lives of its visitors by providing extraordinary experiences through its wide array of attractions, including trampolines, climbing walls, obstacle courses, and numerous unique rides designed to appeal to guests of all ages. The company operates multiple locations and continues to expand, maintaining a strong emphasis on customer satisfaction, safety, and community engagement. Through its innovative approach to entertainment, Urban Air has established itself as a family-friendly destination that encourages guests to aim higher, challenge themselves, and have fun doing it.

The role of Party Coordinator at Urban Air Westlake offers an exciting opportunity to join this dynamic team. This position is focused on being the first point of contact for guests looking to host memorable events at the park. As a Party Coordinator, you will work directly with customers to design and sell tailored party packages suitable for a variety of occasions such as birthday celebrations, church events, sports groups, corporate team-building activities, and other group functions. Your responsibilities will revolve around helping guests select the perfect combination of food, drinks, and entertainment attractions to ensure their party is both enjoyable and seamless. Your ability to engage with customers in a friendly and professional manner will play a crucial role in creating positive experiences that lead to repeat business and glowing referrals.

This role demands a high level of enthusiasm and energy as you will be representing the brand to the public, promoting the fun and excitement that Urban Air Adventure Parks can provide. You will collaborate closely with the park team to ensure every party runs smoothly from planning to execution, upholding the company’s standards for guest satisfaction and safety. Working in a fast-paced family entertainment environment, you will need excellent verbal and written communication skills to respond to leads promptly and exceed sales goals consistently. The position requires a strong focus on customer service and the ability to resolve conflicts quickly and fairly, all while maintaining a positive and can-do attitude.

Joining Urban Air means becoming part of a company that values teamwork, personal growth, and mutual success. You will have the chance to celebrate achievements with a supportive leadership team and contribute to driving the store’s financial performance forward. The work environment is business casual and requires flexibility to work weekends, evenings, and possibly holidays, which are peak times for party bookings. Urban Air Westlake is an equal opportunity employer committed to fostering an inclusive workplace where every employee feels valued and empowered.

This is a fantastic opportunity for someone who loves interacting with people, thrives in a lively and engaging setting, and enjoys the challenge of sales and event coordination. If you are passionate about hospitality, motivated by meeting and exceeding goals, and want to help create unforgettable experiences for guests, the Party Coordinator role at Urban Air Adventure Parks is an ideal fit.