Party Coordinator

Urban Air Adventure Parks is a leading indoor adventure park and the pioneer of the adventure park concept, headquartered in Dallas. As the largest operator of location-based entertainment venues globally, Urban Air provides a unique and engaging family experience with a wide range of attractions and special events. The company is dedicated to creating an environment where kids and families can have fun, try new activities, and aim higher, fostering confidence and achievement among its guests. This dynamic and fast-growing company excels in offering a safe, entertaining, and memorable atmosphere to visitors of all ages. Urban Air Murrieta, part of this expanding network, upholds the company's mission and values while delivering high-quality family entertainment in a safe and secure setting. Urban Air is an equal opportunity employer committed to creating an inclusive workplace where individuals from diverse backgrounds can thrive and contribute to the company’s success.

The Party Coordinator role at Urban Air Murrieta is an essential position within the birthday party department responsible for managing and overseeing all aspects of party operations. Serving as the first point of contact for guests, the Party Coordinator collaborates with individuals and groups to design custom party packages that include food, drinks, and access to various attractions. This role is not only customer-facing but also managerial, as it involves training and leading party staff members to ensure smooth party experiences and high levels of customer satisfaction. Ideal candidates for the Party Coordinator position will thrive in a fast-paced family entertainment environment, possess excellent communication and organizational skills, and demonstrate a passion for mentoring young employees and achieving team goals.

A typical day in this role involves maintaining strict adherence to party management systems, exceeding guest expectations, and ensuring that all parties reflect the fun and energetic culture that Urban Air stands for. The role demands availability primarily on Fridays, Saturdays, and Sundays, as these are peak times for party events. The Party Coordinator will work closely with the broader leadership team to drive financial success by maximizing party package sales and enhancing overall guest satisfaction. Additionally, the coordinator is entrusted with upholding safety standards, maintaining a secure environment for guests and staff, and being proactive in addressing any needs or challenges that arise during operations. This role also embraces the company culture of taking ownership and acting with initiative, ensuring that not only the planned duties but also additional responsibilities are handled efficiently. Urban Air values a fun, vibrant atmosphere where the Party Coordinator's energy and enthusiasm are paramount in creating memorable event experiences for guests. This position offers the opportunity to be at the heart of an exciting entertainment business that makes a positive impact on families and communities.