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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc., headquartered in Irving, Texas, is a leading North American retailer specializing in arts and crafts supplies. Since its founding in 1973, Michaels has grown to operate over 1,300 stores across 49 states in the U.S. and Canada, along with an extensive online presence at Michaels.com and Michaels.ca. The company is recognized as the premier destination for creative enthusiasts and crafters, offering a wide variety of products ranging from art supplies to custom framing and seasonal décor. Michaels also owns Artistree, a manufacturer known for custom and specialty framing merchandise. The company is committed to fostering creativity... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience required
- experience working with children and children’s events
- excellent communication skills including written, verbal, and listening skills
- ability to stand for long periods
- ability to lift heavy boxes and use ladders
- ability to perform physical tasks such as bending, carrying, and reaching
- availability to work nights, weekends, and early mornings
- legal authorization to work in the U.S.
Job Qualifications
- Experience working with children and children's events
- retail or customer service experience
- good communication skills including written, verbal, and nonverbal communication
- excellent people skills
- organizational, interpersonal, and creative problem-solving skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- engage with clients of all ages to create a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate events effectively with clients and store team members
- complete administrative tasks including email correspondence, phone calls, and paperwork
- adjust event plans based on client feedback and create backup plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards and manage event setup and breakdown
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- engage customers on rewards programs and credit card enrollments
- educate customers on the Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact positively and respectfully with others
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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