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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.25 - $20.30
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail chain in North America, operating more than 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for creativity and celebration for both hobbyists and professionals alike. In addition to its extensive retail operations, Michaels owns Artistree, a manufacturer of custom and specialty framing merchandise. The company's mission is to fuel the joy of creativity and celebration by offering a wide range of crafting supplies, framing options, and... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail or customer service experience
- Ability to communicate effectively in written, verbal, and nonverbal forms
- Organizational and interpersonal skills
- Ability to remain standing and physically active for long periods
- Ability to lift heavy boxes and handle equipment such as ladders
- Willingness to work nights, weekends, and early mornings
- Ability to comply with federal, state, and local legal employment requirements
Job Qualifications
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and listening skills
- Organizational, interpersonal, and creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and co-workers
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and perform activities such as face painting
- Facilitate party add-ons including goody bags and balloons to company standards
- Communicate events effectively with clients and store team members
- Complete administrative tasks such as answering emails and making phone calls
- Adjust plans based on client feedback and create emergency backup plans
- Ensure client satisfaction for events and uphold store cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on rewards and credit card enrollments
- Educate customers on surveys and assist with omni-channel processes
- Participate in truck unloading, stocking, planogram processes, and merchandise recovery
- Support shrink and safety programs and maintain compliance with company policies
- Interact respectfully with others and promote company vision and values
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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