Party & Event Host/Retail Cashier and Customer Service

The Michaels Companies, Inc., headquartered in Irving, Texas, is the leading destination for all things creative, running over 1,300 stores across 49 states and Canada, as well as operating online platforms Michaels.com and Michaels.ca. Known widely as a vibrant specialty retailer, Michaels offers a vast assortment of arts and crafts supplies, framing services, and creative classes, positioning itself as the go-to venue for celebrating creativity and innovation.

At the Simpsonville, SC location, Michaels is seeking a part-time Event Coordinator and Customer Service Associate who will play an integral role in elevating the customer experience through seamless event planning and excellent in-store service. This role demands a dynamic individual passionate about delivering fun and memorable experiences, particularly focused on coordinating and facilitating engaging events like children's birthday parties and various crafting classes. The successful candidate will be a vital team member, embodying Michaels' brand values and promises, through consistent attention to operational excellence and customer satisfaction.

The Event Coordinator is tasked with managing multiple simultaneous events, catering to a diverse clientele ranging from young children to seniors. They are responsible for creating an inspiring and lively environment that fosters creativity and enjoyment for participants of all ages. In addition, they will demonstrate craft project techniques, conduct face painting, facilitate party enhancements such as goody bags and balloons, and maintain organized communication with clients and team members alike.

Beyond event coordination, the role encompasses delivering outstanding customer service, helping visitors locate products, explaining the benefits of loyalty programs and credit card enrollments, and ensuring a swift, friendly checkout process. The Associate will also support broader store operations including receiving and stocking merchandise, executing planogram directives, and maintaining inventory standards. Participation in store cleanliness and safety programs is expected to uphold the high standards that Michaels is known for.

Emphasizing collaborative teamwork, this position requires excellent interpersonal skills, reliability, and a proactive stance in adapting to customer feedback to exceed expectations. The candidate will bring previous retail or customer service experience, especially with children’s event coordination, communication capabilities including verbal, written, and non-verbal skills, and the physical aptitude to perform store duties such as standing for extended periods, lifting boxes, and working with equipment like ladders.

Michaels offers a supportive work environment with flexible scheduling ideal for individuals who thrive in energetic, creative settings. The company is committed to diversity and inclusion, providing reasonable accommodations upon request to enable full participation in the application process and job responsibilities. Michaels promotes a vision of innovation, creativity, and mutual respect, encouraging employees to thrive and grow within the organization.

This part-time opportunity combines the joy of creative event management with hands-on retail experience, perfect for those who enjoy engaging with people, fostering artistic expression, and contributing to a positive shopping culture. The role directly impacts customer satisfaction and brand loyalty, making it a rewarding career for those committed to excellence in service and creativity.