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Party & Event Host PT

Job Overview

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Compensation

Hourly
Range $16.00 - $18.80
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Employee assistance program
Tuition Assistance
Employee Discounts

Job Description

Michaels is a leading arts and crafts retail company with over 1,300 stores across the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels provides a one-stop destination for creative enthusiasts looking for supplies and inspiration. The company operates a comprehensive range of craft, framing, floral, and seasonal products both in-store and online, fostering creativity and celebration in communities. The store in Baltimore-Ellicott City, Maryland, is part of this extensive network, catering to a diverse customer base and offering tailored experiences to meet community needs.\n\nThis role centers on planning, coordinating, and facilitating various events within the Michaels store—most notably children's birthday parties and craft classes. You will be responsible for creating an enjoyable, stress-free, and engaging environment that encourages creativity and fun for guests of all ages, from toddlers to seniors. Your role as an event coordinator blends customer service with operational excellence, ensuring that every event runs smoothly and meets company quality standards. You will also interact closely with customers to assist them with product selections and provide friendly, efficient checkout services. Operational tasks such as truck unloading, merchandising, and maintaining store standards are also part of the daily responsibilities, helping to uphold the brand's promise of an exceptional customer experience.\n\nAs a vital team member, you will demonstrate excellent communication, organization, and interpersonal skills to manage various, simultaneous tasks. Successful candidates will be energetic, enthusiastic, and skilled in working with children and event planning. You will manage the logistics of event execution, including setup, breakdown, and maintaining cleanliness and safety throughout the store. Additionally, you will collaborate with clients and store team members to customize events and ensure client satisfaction while adhering to all company policies and safety protocols. \n\nThe position offers a dynamic retail environment, requiring physical stamina to remain on your feet and handle materials for significant portions of your shifts, including lifting, bending, and operating equipment safely. Michaels offers a competitive hourly rate between $16.00 to $18.80, with eligibility for overtime pay depending on applicable laws. The company also emphasizes inclusion, teamwork, and continuous support for employee growth and well-being.\n\nJoining Michaels means being part of a culture that fuels creativity through celebration and innovation. The company prides itself on offering team members a broad package of benefits such as medical, dental, vision, 401(k) with employer match, tuition assistance, employee discounts, and more. Michaels ensures a supportive and accessible workplace environment, affirming equal opportunity inclusion and reasonable accommodations for qualified individuals. It is an ideal workplace for individuals passionate about crafts, customer service, and event coordination within a vibrant retail setting.

Job Requirements

  • Ability to remain standing for long periods
  • capability to move throughout the store and perform physical tasks such as bending, lifting, carrying, reaching, and stretching
  • experience with lifting heavy boxes and using ladders
  • ability to handle job stress and maintain effective interpersonal interactions
  • work hours include nights, weekends, and early mornings
  • compliance with federal, state, and local legal job requirements
  • ability to perform essential job functions or work with accommodations
  • willingness to work in public retail store with climate-controlled public areas and varied stockroom conditions

Job Qualifications

  • High school diploma or equivalent
  • previous experience in event coordination preferred
  • experience working with children and children’s events
  • excellent people skills
  • strong communication skills including written, verbal, and nonverbal communication
  • organizational and creative problem-solving skills
  • retail or customer service experience
  • ability to multitask and adjust plans based on client needs
  • ability to engage and interact effectively with customers of all ages
  • positive attitude and energetic personality

Job Duties

  • Plan and coordinate multiple events including children’s birthday parties and craft classes
  • engage with clients of all ages by fostering an environment of fun and creativity
  • demonstrate and instruct participants in craft projects and activities such as face painting
  • facilitate and implement party add-ons like goody bags and balloons to company standards
  • communicate effectively with clients and store team members regarding event details
  • complete necessary administrative tasks including answering emails and paperwork
  • adjust event plans based on client feedback and create backup plans
  • ensure client satisfaction and uphold cleanliness and safety standards with event setup and breakdown
  • assist customers with shopping and product location
  • provide fast and friendly checkout experience
  • promote rewards program and credit card enrollments
  • educate customers on Voice of Customer surveys
  • assist with omni-channel processes including Buy Online Pickup in Store and Ship From Store
  • participate in truck unloading, stocking, and merchandise recovery
  • perform store optimization and advertising set duties
  • support store shrink and safety programs
  • adhere to company policies and comply with standard operating procedures
  • interact positively and respectfully with customers and team members
  • cross train in custom framing selling and production
  • maintain store cleanliness including sweeping, vacuuming, dusting, and restroom upkeep
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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