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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.75 - $20.90
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies, Inc. is a leading arts and crafts retail chain in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has become a premier destination for creative enthusiasts and professional crafters alike. The company also owns Artistree, a specialty framing merchandise manufacturer, solidifying its position as a one-stop shop for all creative needs. Michaels strives to fuel the joy of creativity and celebration by connecting customers with a vast assortment of arts and crafts supplies, seasonal décor, framing services, and engaging community events.
Within a bustling M... Show More
Within a bustling M... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- must be able to perform essential job functions with or without reasonable accommodation
- work flexible hours including nights, weekends, and early mornings
- must satisfy federal, state, and local legal requirements for employment in the U.S.
Job Qualifications
- Retail and/or customer service experience
- experience working with children and children's events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication and listening
- organizational, interpersonal, and creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with diverse guests and coworkers
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and perform face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust plans and events based on client feedback
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards including set up, break down, and clean before and after events
- help customers shop and locate products
- provide fast and friendly checkout service
- engage customers on benefits of rewards programs and credit cards and complete enrollments
- educate customers on Voice of Customer surveys
- assist with omni-channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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