Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier place for all things creative, including arts and crafts supplies, framing merchandise, decor, and more. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further reinforcing its commitment to quality and innovation in creative products. Michaels prides itself on fueling the joy of creativity and celebration by providing customers with exceptional products, inspiring ideas, and engaging experiences in-store and online.
The role of Event Coordinator at Michaels in Scranton, PA, is a unique and dynamic position focused on planning, coordinating, and facilitating events within the store. This includes children’s birthday parties, craft classes, and other community-oriented gatherings designed to offer a fun, engaging, and stress-free experience for guests of all ages, from young children to seniors. The Event Coordinator will serve as a key ambassador for the Michaels brand by delivering friendly customer service, assisting customers in finding products, and supporting various store operations.
This position involves a combination of creative event planning and hands-on customer service. The Event Coordinator will be responsible for organizing multiple events simultaneously, ensuring that every detail aligns with company standards. Duties include engaging with clients, demonstrating craft projects, facilitating party activities such as face painting and goody bags, and managing all administrative tasks related to these events. Additionally, the role requires the coordinator to maintain a clean and safe environment aligned with company policies, setting up and breaking down events efficiently.
Beyond event planning, the coordinator will actively support daily store operations to meet brand promises. This includes assisting with truck unloading, merchandising, stocking, planogram compliance, and inventory recovery. The role also entails providing an exceptional checkout experience, promoting the store’s rewards programs and credit card enrollments, and assisting with omni-channel processes like Buy Online Pickup In Store and Ship From Store.
Candidates should expect a work environment that involves physical activity such as standing for extended periods, lifting heavy boxes, accessing high shelves, and maintaining store cleanliness. This multifaceted position requires energetic, enthusiastic individuals with excellent people skills, experience working with children and children’s events, and strong communication and organizational abilities.
Michaels is committed to inclusivity and equal opportunities for all team members and customers. The company offers comprehensive benefits for full-time and part-time employees, including health insurance (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts. Michaels also provides accommodations for individuals with disabilities to ensure a supportive workplace environment.
For those passionate about creativity, community engagement, and retail experience, the Event Coordinator role at Michaels presents a rewarding opportunity to make a meaningful impact while working in a vibrant and supportive setting.
The role of Event Coordinator at Michaels in Scranton, PA, is a unique and dynamic position focused on planning, coordinating, and facilitating events within the store. This includes children’s birthday parties, craft classes, and other community-oriented gatherings designed to offer a fun, engaging, and stress-free experience for guests of all ages, from young children to seniors. The Event Coordinator will serve as a key ambassador for the Michaels brand by delivering friendly customer service, assisting customers in finding products, and supporting various store operations.
This position involves a combination of creative event planning and hands-on customer service. The Event Coordinator will be responsible for organizing multiple events simultaneously, ensuring that every detail aligns with company standards. Duties include engaging with clients, demonstrating craft projects, facilitating party activities such as face painting and goody bags, and managing all administrative tasks related to these events. Additionally, the role requires the coordinator to maintain a clean and safe environment aligned with company policies, setting up and breaking down events efficiently.
Beyond event planning, the coordinator will actively support daily store operations to meet brand promises. This includes assisting with truck unloading, merchandising, stocking, planogram compliance, and inventory recovery. The role also entails providing an exceptional checkout experience, promoting the store’s rewards programs and credit card enrollments, and assisting with omni-channel processes like Buy Online Pickup In Store and Ship From Store.
Candidates should expect a work environment that involves physical activity such as standing for extended periods, lifting heavy boxes, accessing high shelves, and maintaining store cleanliness. This multifaceted position requires energetic, enthusiastic individuals with excellent people skills, experience working with children and children’s events, and strong communication and organizational abilities.
Michaels is committed to inclusivity and equal opportunities for all team members and customers. The company offers comprehensive benefits for full-time and part-time employees, including health insurance (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts. Michaels also provides accommodations for individuals with disabilities to ensure a supportive workplace environment.
For those passionate about creativity, community engagement, and retail experience, the Event Coordinator role at Michaels presents a rewarding opportunity to make a meaningful impact while working in a vibrant and supportive setting.
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- capability for regular bending, lifting, carrying, reaching, and stretching
- able to lift heavy boxes and access high shelves using ladders or similar equipment
- work hours include nights, weekends, and early mornings
- ability to work in public retail store environment with climate controlled and non-climate controlled areas
- must satisfy federal, state, and local legal requirements of the job
- must be able to perform essential job functions with or without reasonable accommodations
Job Qualifications
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children’s events
- excellent communication skills including written, verbal, and listening skills
- strong organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with diverse groups
- willingness to learn and follow company policies
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by fostering an environment of fun and creativity
- demonstrate and instruct craft projects and perform activities like face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- create backup or emergency plans and adjust events based on client feedback
- maintain cleanliness and safety standards before, during, and after events
- assist customers by helping them shop and locate products
- provide fast and friendly checkout experience
- promote rewards programs and credit card enrollments
- educate customers on voice of customer surveys
- assist with omni-channel processes like Buy Online Pickup In Store and Ship From Store
- participate in truck unloading, stocking, and merchandise recovery
- comply with standard operating procedures and company policies
- maintain positive and respectful interactions
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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