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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $14.10
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading retail destination for arts and crafts supplies, with a rich history dating back to 1973. Headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada. As the premier supplier of crafting materials, custom framing, and creative project inspiration, Michaels is dedicated to fueling the joy of creativity and celebration for millions of customers. The company is also known for its subsidiary, Artistree, which specializes in custom and specialty framing merchandise, further expanding Michaels' comprehensive offering for hobbyists and professionals alike. Michaels emphasizes a welcoming environment for all customers and... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children’s events
- Retail or customer service experience
- Ability to stand for long periods
- Ability to lift heavy boxes and use ladders
- Good communication and interpersonal skills
- Ability to handle stressful situations
- Willingness to work nights, weekends, and early mornings
- Ability to perform physical tasks including bending, reaching, and carrying
- Must comply with federal, state, and local legal requirements for employment
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and co-workers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, and nonverbal communication
- Listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct on craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons
- Communicate with clients and store team members regarding events
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create emergency backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with omni channel processes including BOPIS and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform store in stock optimization and ad set duties
- Support shrink and safety programs
- Adhere to standard operating procedures and company policies
- Maintain positive and respectful interactions
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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