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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading arts and crafts retailer in North America, known for inspiring creativity and celebration. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is dedicated to being the best destination for all things creative, offering a vast selection of arts and crafts supplies, framing services, and engaging events tailored for customers of all ages. Michaels prioritizes the wellbeing of its team members by offering comprehensive... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- capacity to handle job stress and interact effectively with guests and coworkers
- must satisfy federal, state, and local legal job requirements
- willingness to work nights, weekends, and early mornings
- ability to perform tasks in climate-controlled and some non-climate-controlled areas
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children’s events
- good communication skills including written, verbal, nonverbal, and listening skills
- organizational and interpersonal skills
- creative problem-solving skills
- retail or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct participants in craft projects and activities like face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks such as emails, phone calls, and paperwork
- adjust event plans based on client feedback and create backup plans
- ensure client satisfaction and uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experiences
- promote Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with others
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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