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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.16 - $17.70
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading arts and crafts retail company founded in 1973 and headquartered in Irving, Texas. With over 1,300 stores across 49 states in the U.S. and Canada, Michaels has become the go-to destination for creative projects, celebrations, and custom framing needs. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is recognized for fueling the joy of creativity and celebration by offering a broad selection of art supplies, craft materials, framing services, and seasonal décor. Their customer-focused environment aims to inspire individuals and families to explore their creativity in a welcoming and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or retail
- Ability to stand for long periods
- Ability to lift heavy objects and reach high shelves
- Good communication and interpersonal skills
- Ability to work nights, weekends, and early mornings
- Must be able to perform physical tasks such as bending, stretching, and carrying
- Basic computer skills for administrative tasks
- Willingness to adhere to company policies and safety procedures
- Ability to provide excellent customer service
- Must comply with federal, state, and local legal requirements
Job Qualifications
- Experience working with children and managing children’s events
- Retail or customer service experience
- Excellent people skills
- Strong communication abilities including written, verbal, and nonverbal skills
- Good organizational and interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and coworkers
Job Duties
- Plan and coordinate multiple events simultaneously including children’s birthday parties and craft classes
- Engage clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction for all scheduled events
- Uphold company cleanliness and safety standards before, during, and after events
- Assist customers in locating products and providing solutions
- Provide fast and friendly checkout experiences
- Promote rewards program and credit card enrollments
- Educate customers on customer feedback surveys
- Support omni channel processes including buy online pickup in store and ship from store
- Participate in truck unloading, stocking, and planogram processes
- Maintain merchandise recovery and store appearance
- Support shrink and safety programs
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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