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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.75 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels Stores is a well-established leader in the arts and crafts retail industry, operating over 1,300 stores across the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity and celebration for customers of all ages and interests. In addition to retail operations, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. The company’s strong presence both in-store and online at Michaels.com and Michaels.ca underscores its commitment to being the premier destination for all things creative in North America.
This particular role, located in the... Show More
This particular role, located in the... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or related field preferred
- Ability to stand for long periods and perform physical tasks
- Capability to move throughout the store and lift heavy boxes
- Good communication skills including listening
- Ability to work nights, weekends, and early mornings
- Ability to adhere to company policies and procedures
- Willingness to learn and be cross-trained in multiple functions
- Must satisfy federal, state, and local legal requirements for employment
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent communication skills including written, verbal, and nonverbal
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
- Good people skills
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities
- Implement party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and credit card enrollments
- Educate customers on Voice of Customer surveys
- Assist with omni-channel processes including BOPIS and SFS
- Participate in truck unloading, stocking, and merchandising
- Perform store recovery and maintenance
- Support shrink and safety programs
- Follow SOPs and company policies
- Interact respectfully with customers and team members
- Cross-train in custom framing selling and production
- Maintain daily store cleanliness including sweeping and dusting
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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