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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.75 - $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedules
Job Description
The Michaels Companies Inc., headquartered in Irving, Texas, is the leading destination in North America for creativity and celebration. Operating over 1,300 stores across 49 states and Canada, along with a robust online presence at Michaels.com and Michaels.ca, Michaels has established itself as the best place for all things creative. Founded in 1973, the company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is committed to fueling the joy of creativity and celebration for its customers and team members alike, providing a diverse array of products, classes, and events that enable everyone to explore their... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Must be able to perform essential functions of the job or seek reasonable accommodations
- Ability to work nights, weekends, and early mornings
- Must satisfy all federal, state, and local legal requirements for employment
- Commitment to upholding company’s safety and cleanliness standards
- Ability to interact with customers and team members respectfully and professionally
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and coworkers
- Excellent people skills
- Experience working with children and managing children’s events
- Strong communication skills, including written, verbal, and nonverbal communication
- Good listening skills
- Organizational and interpersonal skills
- Creative problem-solving abilities
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and perform face painting
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust event plans based on client feedback
- Create backup or emergency plans for events
- Ensure client satisfaction
- Maintain cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and private label credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram processes
- Perform merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with others
- Cross-train in Custom Framing sales and production
- Participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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