Party & Event Host

Michaels is a leading North American retail chain specializing in arts and crafts supplies, creative projects, and custom framing solutions. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms such as Michaels.com and Michaels.ca. With a commitment to fueling the joy of creativity and celebration, Michaels serves as the go-to destination for crafters, artists, hobbyists, and families looking to explore their creative potential. The company is also the parent of Artistree, a manufacturer of custom and specialty framing products, further cementing its position as a comprehensive provider of crafting and framing needs. Michaels places a strong emphasis on inclusivity, community, and sustainability, aiming to create a welcoming environment for all customers and employees alike. The company prides itself on providing robust employee benefits, including health insurance, paid time off, tuition assistance, and generous employee discounts, ensuring that team members feel valued and supported in their roles.

The position available at Michaels is that of an Event Coordinator within the Santa Rosa, CA store. This role is designed for individuals who thrive in dynamic retail environments and have a passion for event planning, customer engagement, and creative facilitation. As an Event Coordinator, you will be responsible for planning, coordinating, and facilitating various events such as children's birthday parties, craft classes, and other creative activities within the store. The primary goal is to provide an enjoyable, stress-free, and engaging experience for all guests. This includes creating an environment of fun and creativity for clients ranging in age from young children to seniors. Beyond event management, you will deliver exceptional customer service by assisting customers with product selection, providing quick and friendly checkout experiences, and explaining the benefits of programs like the Rewards program and Private Label Credit Cards. Your role also involves contributing to operational tasks such as unloading trucks, stocking shelves, maintaining store organization and cleanliness, and supporting loss prevention and safety programs.

The Event Coordinator role requires a blend of creativity, organizational skills, and excellent interpersonal abilities. You will engage with clients during events, demonstrate and instruct craft projects, manage party add-ons, and ensure client satisfaction. Administrative duties like answering emails, phone calls, and adjusting event plans based on feedback are essential to maintain smooth operations. It is important to uphold the company’s cleanliness and safety standards before, during, and after events. As part of customer experience responsibilities, you will help customers locate products, assist with online order processes such as Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS), and cross-train in custom framing sales and production. The role expects physical stamina to remain standing for extended periods, lift heavy boxes, and access high shelves safely. The work environment includes climate-controlled store areas, stockrooms, and occasional outdoor tasks. This position offers a competitive pay range of $18.21 to $21.20 per hour and is a vital part of the Michaels team, contributing to the overall mission of inspiring creativity in communities across North America.