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Michaels logo

Party & Event Host

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.21 - $21.20
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan

Job Description

Michaels is a leading North American retail chain specializing in arts and crafts supplies, creative projects, and custom framing solutions. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms such as Michaels.com and Michaels.ca. With a commitment to fueling the joy of creativity and celebration, Michaels serves as the go-to destination for crafters, artists, hobbyists, and families looking to explore their creative potential. The company is also the parent of Artistree, a manufacturer of custom and specialty framing products, further cementing its position as a comprehensive... Show More

Job Requirements

  • Must be at least 18 years old
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Ability to bend, lift, carry, reach, and stretch regularly
  • Ability to lift heavy boxes and access high shelves by ladder or similar equipment
  • Must comply with federal, state, and local legal requirements for the position
  • Must be able to work nights, weekends, and early mornings if scheduled
  • Must be able to perform essential functions with or without reasonable accommodation.

Job Qualifications

  • High school diploma or equivalent
  • Experience working with children and children’s events
  • Retail and/or customer service experience
  • Excellent people skills
  • Strong written, verbal, and nonverbal communication skills
  • Good listening skills
  • Organizational skills
  • Interpersonal skills
  • Creative problem-solving skills
  • Energetic and enthusiastic personality
  • Ability to handle job stress and interact effectively with guests of all ages and co-workers.

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • Engage with clients of all ages by creating an environment of fun and creativity
  • Demonstrate and instruct party participants in the completion of craft projects and activities such as face painting
  • Facilitate and implement party add-ons such as goody bags and balloons to company standards
  • Communicate events with clients and store team members
  • Complete administrative tasks including answering emails, making phone calls, and completing paperwork
  • Adjust plans and events based on client’s feedback and needs
  • Create backup or emergency plans to be executed as needed
  • Ensure client satisfaction for scheduled events
  • Uphold the company’s cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
  • Help customers shop, locate products, and provide them with solutions
  • Provide fast and friendly checkout experience
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer survey
  • Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
  • Participate in truck unload, stocking and planogram processes
  • Complete merchandise recovery and maintenance
  • Perform Store in Stock Optimization and AD set duties
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures and Company programs
  • Interact with others in an accepting and respectful manner and project a positive image as a role model
  • Cross-train in Custom Framing selling and production
  • Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restroom cleanliness
  • Perform other duties as assigned.

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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