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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading retail destination in North America specializing in arts and crafts supplies, creative essentials, and specialty framing merchandise. With more than 1,300 stores across 49 states and Canada, Michaels has established itself as the premier choice for customers seeking to engage in creative projects, celebrations, and personalized crafts. Founded in 1973 and headquartered in Irving, Texas, Michaels continues to lead the market by nurturing creativity and providing superior customer experiences through a wide variety of craft products and specialty services.
The company operates not only through its physical store locations but also provides... Show More
The company operates not only through its physical store locations but also provides... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or customer service
- Ability to handle job stress and interact effectively with guests and co-workers
- Ability to remain standing for long periods and perform physical tasks such as lifting and reaching
- Availability to work nights, weekends, and early mornings
- Willingness to engage with diverse age groups
- Compliance with federal, state, and local legal requirements
- Ability to follow company policies and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- Excellent people skills
- Experience working with children and children's events
- Good communication skills including written, verbal, nonverbal, and listening skills
- Strong organizational, interpersonal, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store teams
- Complete administrative tasks including emails, phone calls, and paperwork
- Maintain cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote rewards programs and credit card enrollments
- Assist with Omni channel processes including BOPIS and Ship From Store
- Participate in merchandise management including truck unloads, stocking, and planograms
- Support shrink and safety programs
- Adhere to company policies and standard operating procedures
- Interact positively and respectfully with customers and team members
- Participate in store cleanliness activities including sweeping and dusting
- Provide cross-training support in Custom Framing selling and production
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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