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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading retail company specializing in arts and crafts supplies, serving as the premier destination for creative individuals across North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada. Committed to inspiring creativity, the company offers a wide range of products including crafting materials, framing services, seasonal décor, and more. Michaels is recognized for empowering its customers to cultivate their artistic talents and celebrate creative moments with family and friends.
The position available at the Michaels store in Athens, GA is a dynamic role focused on managing and... Show More
The position available at the Michaels store in Athens, GA is a dynamic role focused on managing and... Show More
Job Requirements
- High school diploma or equivalent
- experience in event coordination or related field
- experience working with children
- strong communication skills
- ability to stand for long periods
- ability to lift and carry heavy boxes
- ability to work flexible hours including nights, weekends, and early mornings
- ability to interact positively with customers and co-workers
- ability to perform physical tasks such as bending, reaching, and climbing ladders as needed
Job Qualifications
- Energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others including guests of all ages
- excellent people skills
- experience working with children and organizing children's events
- strong communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail or customer service experience
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages to create a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and create backup plans
- uphold cleanliness and safety standards in event setup and breakdown
- assist customers with shopping and locating products
- provide fast and friendly checkout service
- promote and enroll customers in Rewards program and Private Label Credit Cards
- educate customers about Voice of Customer surveys
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and additional duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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